Head of Compliance (Contact Centre)
Head of Compliance (Contact Centre)

Head of Compliance (Contact Centre)

Warrington +1 Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead compliance activities and ensure regulatory adherence in a dynamic contact centre environment.
  • Company: Join a forward-thinking organisation committed to excellence and compliance in the financial sector.
  • Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work culture.
  • Why this job: Make a real impact by shaping compliance strategies in a vibrant team atmosphere.
  • Qualifications: Proven experience in FCA-regulated environments and strong leadership skills required.
  • Other info: Location flexibility with options in Manchester or Preston.

The predicted salary is between 42000 - 84000 £ per year.

Location: Manchester OR Preston

Salary: £70,000 per annum

Reports to: HR Director

Type: Full-Time, Permanent

About the Role: We are seeking a highly experienced and proactive Head of Compliance to lead and manage all compliance activities across our organisation. The ideal candidate will have a strong background in FCA-regulated environments, experience engaging with ...

Locations

Warrington Cheshire

Head of Compliance (Contact Centre) employer: JDR Recruitment Limited

As a leading employer in the Manchester and Preston areas, we pride ourselves on fostering a dynamic work culture that prioritises employee development and well-being. Our commitment to compliance excellence is matched by our dedication to providing comprehensive benefits, including competitive salaries, professional growth opportunities, and a supportive environment that encourages innovation and collaboration.
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Contact Detail:

JDR Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Compliance (Contact Centre)

✨Tip Number 1

Familiarise yourself with the latest FCA regulations and compliance standards relevant to contact centres. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the compliance sector, especially those who have experience in FCA-regulated environments. Attend industry events or join online forums to build connections that could provide insights or referrals.

✨Tip Number 3

Prepare to discuss specific compliance challenges faced by contact centres and how you would address them. Having concrete examples ready can set you apart as a proactive candidate who understands the industry's nuances.

✨Tip Number 4

Research StudySmarter's current compliance practices and any recent changes in their operations. Being able to speak knowledgeably about our organisation during the interview will show your genuine interest in the role and our company.

We think you need these skills to ace Head of Compliance (Contact Centre)

FCA Regulations Knowledge
Compliance Management
Risk Assessment
Regulatory Reporting
Policy Development
Stakeholder Engagement
Audit and Compliance Monitoring
Data Protection Regulations (GDPR)
Training and Development
Analytical Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Leadership Skills
Project Management

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Head of Compliance position. Make sure you understand the key responsibilities and required qualifications, especially regarding FCA regulations.

Tailor Your CV: Customise your CV to highlight relevant experience in compliance and FCA-regulated environments. Use specific examples that demonstrate your leadership skills and proactive approach.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for compliance. Mention how your previous experiences align with the company's goals and values.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a compliance role.

How to prepare for a job interview at JDR Recruitment Limited

✨Show Your FCA Knowledge

Make sure to brush up on your knowledge of FCA regulations and compliance standards. Be prepared to discuss how your experience aligns with these regulations and how you can apply them in the role.

✨Demonstrate Leadership Skills

As a Head of Compliance, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, particularly in compliance-related areas.

✨Engage with Real Scenarios

Be ready to discuss real-life compliance challenges you've faced and how you resolved them. This will demonstrate your problem-solving skills and proactive approach to compliance management.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's compliance culture and future challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Head of Compliance (Contact Centre)
JDR Recruitment Limited
Location: Warrington
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