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- Tasks: Help customers with service bookings and ensure their needs are met.
- Company: Join a dynamic car dealership in Milton Keynes with a vibrant team culture.
- Benefits: Enjoy a competitive salary, bonuses, and no weekend work for better work-life balance.
- Why this job: Be part of a supportive team while enhancing your customer service skills in the automotive industry.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Contact Skills and quote job number: 50382 to apply!
Basic Salary - £28,000 + Bonus
Hours - Monday - Friday 8am till 6pm (NO WEEKENDS)
Location - Milton Keynes
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving Licence.
If you are interested in this Service Advisor position, please contact Skills and quote job number: 50382.
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Since this role involves promoting services and special offers, being able to demonstrate your ability to effectively upsell during the interview will set you apart from other candidates.
✨Tip Number 3
Prepare examples from your previous experience where you successfully managed customer bookings and addressed their needs. This will help us see how you can contribute to our team and maintain high customer satisfaction.
✨Tip Number 4
Research our dealership and understand our values and services. Being knowledgeable about what we offer will allow you to tailor your responses during the interview and demonstrate your genuine interest in joining our team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've arranged bookings, managed customer requirements, and successfully upsold services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work in a team. Provide examples of how you've met customer needs and contributed to a positive workshop environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Highlight specific examples where you successfully managed bookings, upsold services, or resolved customer issues. This will show that you have the skills they are looking for.
✨Familiarise Yourself with DMS Systems
Since knowledge of systems like Kerridge, 1 link, or Pinnacle is essential, brush up on these platforms before the interview. If you have experience with similar systems, be ready to explain how you used them effectively in your previous roles.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the dealership's service department, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
