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For Companies At a Glance
- Tasks: Lead a dynamic sales team, support advisors, and enhance customer service.
- Company: Join a market leader in software and telematics with 25 years of experience.
- Benefits: Enjoy remote work options, a competitive salary, bonuses, and health perks.
- Why this job: Be part of a growing company focused on personal development and career progression.
- Qualifications: Proven team leader with strong communication and interpersonal skills required.
- Other info: Flexible working environment with a focus on team relations and customer satisfaction.
The predicted salary is between 24000 - 32000 £ per year.
About the Business:
With over 25 years in the UK software and telematics market, this business has made some huge strides forward. A combination of organic growth, alongside some strategic partnerships, has seen them maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer-first approach, they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well-structured deals and exceptional customer experience, they have a brilliant account base to which they operate as a true strategic partner.
A unique opportunity for a people-centric & sales team leader to manage a small team across the business. This is not one to be missed!
About The Opportunity:
- Home based/Office based (3 days a week) – North West London
- £30,000 - £38,000 basic
- Up to 20% bonus
- Pension 4%
- Life insurance
- Income Protection
- Health cash plan – Claim back towards health treatments
- 25 days holiday
An exciting opportunity has arisen to assist the growth of their Sales & Service division. The Internal Sales Team Leader position represents an excellent opportunity to join a true market leader that can offer a genuine career path, a focus on personal development, and an ability to take control of your career. On top of your basic salary, you will receive an excellent benefits package.
With interest gaining momentum for our client from customers across Fleet, OEMs & Insurance companies, the business now needs a robust team to manage those customers once they have been onboarded.
The Team Leader will:
- Provide day-to-day support for sales advisors.
- Manage performance and motivate the team.
- Handle coaching and delivery oversight.
- Support their manager in project work and process improvements.
- Help develop a customer service policy.
- Handle escalation enquiries from customers.
- Train staff to deliver a high standard of customer service.
Desired Skills & Experience:
- A proven Team leader with a passion for forging team relations.
- A proactive worker who is self-motivated and used to being in a fast-paced environment.
- A strong presenter and communicator.
- Strong reporting and commercial skills.
- Good written and verbal communication skills.
- Excellent interpersonal skills and a positive and enthusiastic attitude.
- A self-starter who is comfortable working remotely and managing their diary effectively.
- Confident and articulate in all forms of communication and able to adapt their style to suit each situation or audience.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Team Leader – Global Tracking & Software Company
✨Tip Number 1
Familiarise yourself with the latest trends in telematics and fleet management. Understanding the industry landscape will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a fast-paced environment. Highlighting your leadership style and how you've motivated teams in the past will resonate well with the hiring managers.
✨Tip Number 4
Showcase your communication skills by being articulate and confident in all your interactions. Whether it's during a phone call or a video interview, adapting your communication style to suit the audience will leave a positive impression.
We think you need these skills to ace Internal Sales Team Leader – Global Tracking & Software Company
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales leadership and team management. Emphasise your ability to motivate teams and improve performance, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team dynamics. Mention specific examples of how you've successfully led teams in fast-paced environments and improved customer satisfaction.
Showcase Your Communication Skills: Since strong communication is vital for this role, ensure your application reflects your written communication skills. Use clear, concise language and structure your application logically.
Highlight Relevant Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful projects led, or improvements in team performance. This will demonstrate your capability as a team leader.
How to prepare for a job interview at LinkedIn
✨Showcase Your Leadership Skills
As a potential Internal Sales Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on motivation, performance management, and coaching.
✨Understand the Company’s Customer-Centric Approach
Familiarise yourself with the company's commitment to customer service. Be ready to discuss how you would uphold and enhance this approach within your team, ensuring that customer satisfaction remains a top priority.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle escalations. Think of specific scenarios where you've resolved customer issues or improved processes, and be prepared to share these experiences.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Be ready to adapt your communication style based on the interviewers' responses, showcasing your interpersonal skills.
