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- Tasks: Deliver top-notch customer service and boost sales in a luxury environment.
- Company: Join Jimmy Choo, a global luxury brand known for glamour and fine craftsmanship.
- Benefits: Enjoy 33 days of holiday, product discounts, and exclusive employee sales.
- Why this job: Be part of a creative and inclusive team that values diversity and personal growth.
- Qualifications: Experience in luxury sales and a passion for fashion are essential.
- Other info: This is a full-time role based in Harrods, London.
The predicted salary is between 28800 - 48000 £ per year.
About working for Jimmy Choo: Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What you’ll do: As a Senior Sales Associate, you will:
- Provide excellent standards of customer service at every opportunity.
- Develop product knowledge through storytelling and ensuring great customer service skills.
- Participate in, and represent Jimmy Choo during promotional events and activities.
- Contribute ideas and suggestions to the team for improvements in the boutique performance.
- Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
- Ensure merchandise presentation reflects VM standards and the general cleanliness of the boutique.
- Maintain your own client database ensuring repeat visits and customer loyalty.
- Resolve customer complaints by investigating problems and sharing solutions with the store management.
- Play an active role in replenishing stock according to company procedures and policies.
- Participate and support the team in stock takes as and when required.
- Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising.
We’d love to see: You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion. You will be enthusiastic, self-confident and self-motivated.
Our values - creative, courageous and passionate.
Equality, diversity and inclusion: At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.
33 days of holidays, products allowance and discount, birthday day off, exclusive employee sales.
If you want to become a part of the Jimmy Choo family, we’d love to hear from you - Apply Today!
Senior Sales Associate - Harrods, London employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate - Harrods, London
✨Tip Number 1
Familiarise yourself with Jimmy Choo's brand values and product range. Understanding their commitment to luxury, craftsmanship, and customer service will help you align your conversation during interviews and showcase your passion for the brand.
✨Tip Number 2
Network with current or former employees of Jimmy Choo, especially those in sales roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your previous sales achievements and how they relate to the luxury market. Be ready to share specific examples of how you've provided exceptional customer service and contributed to team success in past roles.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. Being knowledgeable about the industry will not only impress during interviews but also demonstrate your enthusiasm and commitment to the role.
We think you need these skills to ace Senior Sales Associate - Harrods, London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Jimmy Choo's brand values and their approach to luxury fashion. This will help you tailor your application to reflect your alignment with their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience as a Sales Associate, particularly in the luxury market. Use specific examples that demonstrate your customer service skills and knowledge of fashion.
Showcase Your Passion: Express your enthusiasm for the role and the brand in your application. Mention any personal connections to the brand or experiences that have shaped your interest in luxury retail.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific position. Address the key responsibilities mentioned in the job description and explain how your skills and experiences make you a perfect fit for the Senior Sales Associate role.
How to prepare for a job interview at JobFlurry
✨Showcase Your Luxury Market Knowledge
Make sure to brush up on your understanding of the luxury market and Jimmy Choo's position within it. Be prepared to discuss current trends, competitors, and what sets Jimmy Choo apart from other brands.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to resolve complaints and create memorable experiences for customers, as this is crucial for a Senior Sales Associate role.
✨Emphasise Team Collaboration
Since the role involves supporting the management team and contributing ideas for improvement, be ready to discuss your experience working in teams. Share specific instances where your collaboration led to successful outcomes.
✨Express Your Passion for Fashion
Let your enthusiasm for fashion and luxury brands shine through during the interview. Share personal stories or experiences that reflect your passion, as this aligns with Jimmy Choo's values of creativity and courage.
