At a Glance
- Tasks: Welcome guests, manage appointments, and maintain a tidy reception area.
- Company: Join a friendly, well-established Property Management Company in Central London.
- Benefits: Enjoy a permanent role with a competitive salary and a supportive work environment.
- Why this job: Be the face of the company, interact with diverse people, and gain valuable experience.
- Qualifications: Minimum one year in a reception/admin role; GCSE education required.
- Other info: Val Wade Recruitment values diversity and encourages applications from underrepresented communities.
The predicted salary is between 24000 - 28800 £ per year.
A well-established Property Management Company, based in Central London requires a Receptionist. Working hours are Monday to Friday 8:00am to 4:30pm with a 30 minute lunch break.
You will be working in one of their properties which is a mixed use occupancy with commercial and residential. Reporting to a Senior Property Manager, the main responsibilities are:
- Welcome guests, meeting and greeting
- Notify appropriate people that a visitor has arrived to see them
- Keep track of the people arriving for appointments and when they leave the building
- Provide guests with refreshments as they wait
- Answer the phone and directing calls
- Maintain calendars for appointments and schedule meetings
- Use the CAFM system
- Sort post and distributing correspondence
- Monitor building portal announcements to see if there is any interruption to the organisation
- Plan travel arrangements as and when required
- Arrange couriers
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintain security by following safety procedures and controlling access via the reception desk
- Liaise with Facilities Manager regarding Health & Safety compliance within the building
- Liaise with contractors who are attending the building to enact any works
- Provide a brief weekly handover report on the building & any upcoming activities
Skills and experience needed:
- Pleasant welcoming demeanour with the ability to deal with emergencies in a timely and effective manner, while streamlining office operations
- MS Office literate with knowledge of a CAFM system
- Minimum one year’s experience in reception/admin role which could have been gained while studying
- Calm and efficient when dealing with visitors
- Educated to minimum GCSE standard
- Flexible and a good team player
- Good attendance record
- Can work on own initiative
This is an excellent opportunity. Apply now!
Due to the large number of applications that we receive, only shortlisted applicants will be contacted.
Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.
Receptionist employer: Val Wade Recruitment
Contact Detail:
Val Wade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the property management industry. Understanding the basics of how property management works, especially in a mixed-use environment, will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your greeting and communication skills. As a receptionist, you'll be the first point of contact for visitors. Role-play scenarios with friends or family to ensure you can handle various situations calmly and professionally.
✨Tip Number 3
Get comfortable with MS Office and CAFM systems. If you’re not already familiar with these tools, consider taking online tutorials or courses to boost your confidence and show that you're proactive about your skills.
✨Tip Number 4
Network within the property management community. Attend local events or join online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or administrative roles. Emphasise your skills in customer service, MS Office proficiency, and any familiarity with CAFM systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your pleasant demeanour and ability to handle emergencies. Mention specific examples of how you've successfully managed similar responsibilities in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to maintain a tidy reception area, manage calendars, and liaise with various stakeholders effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Val Wade Recruitment
✨Show Your Warmth
As a receptionist, your welcoming demeanour is crucial. Practice greeting people with a smile and maintaining a friendly tone. This will help you make a great first impression during the interview.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. You might be asked about your experience with scheduling appointments or using office software, so have specific examples ready to showcase your organisational abilities.
✨Familiarise Yourself with the Company
Research the property management company beforehand. Understanding their values and operations will allow you to tailor your answers and show genuine interest in the role, which can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle emergencies or difficult situations. Think of past experiences where you successfully managed challenges, and be ready to explain your thought process and actions taken.