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- Tasks: Welcome guests, manage appointments, and keep the reception area tidy.
- Company: Join a friendly, well-established Property Management Company in Central London.
- Benefits: Enjoy a permanent role with a competitive salary and a supportive work environment.
- Why this job: Be part of a dynamic team, enhance your skills, and make a positive impact.
- Qualifications: Minimum one year’s experience in a reception/admin role; GCSE educated.
- Other info: Val Wade Recruitment values diversity and encourages applications from underrepresented communities.
The predicted salary is between 24000 - 28800 £ per year.
A well-established Property Management Company, based in Central London requires a Receptionist. Working hours are Monday to Friday 8:00am to 4:30pm with a 30 minute lunch break.
You will be working in one of their properties which is a mixed use occupancy with commercial and residential. Reporting to a Senior Property Manager, the main responsibilities are:
- Welcome guests, meeting and greeting
- Notify appropriate people that a visitor has arrived to see them
- Keep track of the people arriving for appointments and when they leave the building
- Provide guests with refreshments as they wait
- Answer the phone and directing calls
- Maintain calendars for appointments and schedule meetings
- Use the CAFM system
- Sort post and distributing correspondence
- Monitor building portal announcements to see if there is any interruption to the organisation
- Plan travel arrangements as and when required
- Arrange couriers
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintain security by following safety procedures and controlling access via the reception desk
- Liaise with Facilities Manager regarding Health & Safety compliance within the building
- Liaise with contractors who are attending the building to enact any works
- Provide a brief weekly handover report on the building & any upcoming activities
Skills and experience needed:
- Pleasant welcoming demeanour with the ability to deal with emergencies in a timely and effective manner, while streamlining office operations
- MS Office literate with knowledge of a CAFM system
- Minimum one year’s experience in reception/admin role which could have been gained while studying
- Calm and efficient when dealing with visitors
- Educated to minimum GCSE standard
- Flexible and a good team player
- Good attendance record
- Can work on own initiative
This is an excellent opportunity. Apply now!
Contact Detail:
Val Wade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the property management industry. Understanding the basics of how property management works, especially in a mixed-use environment, will help you engage more confidently during interviews.
✨Tip Number 2
Practice your greeting and phone etiquette. As a receptionist, you'll be the first point of contact for visitors and callers, so rehearsing a friendly and professional tone can make a great impression.
✨Tip Number 3
Get comfortable with MS Office and any CAFM systems. If you have access to similar software, spend some time learning its features, as this will show your initiative and readiness to hit the ground running.
✨Tip Number 4
Demonstrate your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with emergencies, as these will highlight your ability to thrive in a busy reception environment.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or administrative roles. Emphasise your skills in customer service, MS Office proficiency, and any familiarity with CAFM systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your pleasant demeanour and ability to handle emergencies. Mention specific examples of how you've successfully managed similar responsibilities in past roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to maintain a tidy reception area, manage calendars, and liaise with various stakeholders effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Val Wade Recruitment
✨Show Your Warmth
As a receptionist, your welcoming demeanour is crucial. Practice greeting people with a smile and maintaining a friendly tone, as this will set the tone for your interview and demonstrate your suitability for the role.
✨Familiarise Yourself with the CAFM System
Since knowledge of a CAFM system is essential for this position, take some time to research what it entails. Being able to discuss your understanding or experience with similar systems can give you an edge during the interview.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult visitors or managing multiple tasks at once. Think of examples from your past experiences that showcase your calmness and efficiency.
✨Dress Professionally
First impressions matter, especially in a front-facing role like reception. Choose professional attire that reflects the company’s culture, ensuring you look polished and ready to represent the organisation.
