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For Companies At a Glance
- Tasks: Lead user experience research to shape innovative products and mentor junior team members.
- Company: Join a forward-thinking firm focused on enhancing user experiences in technology.
- Benefits: Enjoy a culture of continuous learning, mentorship opportunities, and collaboration with diverse teams.
- Why this job: Make a real impact on product design while working in a dynamic and supportive environment.
- Qualifications: Expertise in user experience research methods and strong analytical skills required.
- Other info: Experience in financial services is a plus, but not essential.
The predicted salary is between 43200 - 72000 £ per year.
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Research Vice President in Corporate Oversight & Governance Technology Team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job Responsibilities
- Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation.
- Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience.
- Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings.
- Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team.
- Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market.
Required Qualifications, Capabilities, and Skills
- Experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods.
- Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
- Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design.
- Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization.
- Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs.
- Experience of working with business stakeholders, engineers, and other members of an agile team.
Preferred Qualifications, Capabilities, and Skills
- Experience of doing similar work within financial services or similar industry would be an advantage, but not essential.
Experience Research Vice President (London) employer: J.P. Morgan
Contact Detail:
J.P. Morgan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Research Vice President (London)
✨Tip Number 1
Network with professionals in the user experience field, especially those who have experience in financial services. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in user experience research.
✨Tip Number 2
Showcase your thought leadership by sharing insights on platforms like LinkedIn or Medium. Write articles or posts about innovative user experience methodologies you've implemented, which can demonstrate your expertise and attract attention from hiring managers.
✨Tip Number 3
Prepare for interviews by familiarising yourself with the latest tools and techniques in user experience research. Be ready to discuss how you’ve applied these methods in past roles and how they can benefit our team at StudySmarter.
✨Tip Number 4
Consider reaching out to current or former employees of StudySmarter to gain insights into the company culture and expectations for the Experience Research Vice President role. This can help you tailor your approach and demonstrate your genuine interest in joining us.
We think you need these skills to ace Experience Research Vice President (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user experience research, particularly focusing on both quantitative and qualitative methods. Use specific examples that demonstrate your ability to conduct research studies and derive actionable insights.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user experience and how your expertise aligns with the role of Experience Research Vice President. Mention your experience mentoring junior researchers and your approach to fostering a culture of continuous learning.
Showcase Your Research Skills: Provide concrete examples of past research projects where you successfully identified customer needs and preferences. Highlight any innovative methodologies you employed and the impact your findings had on product design.
Demonstrate Collaboration Experience: Illustrate your experience working with cross-functional teams. Discuss how you have collaborated with UX designers, product managers, and developers to inform product prioritisation and enhance user experience.
How to prepare for a job interview at J.P. Morgan
✨Showcase Your Research Expertise
Be prepared to discuss your experience with both quantitative and qualitative research methods. Highlight specific projects where your insights led to significant product improvements, as this will demonstrate your capability to drive user experience design.
✨Demonstrate Collaborative Skills
Since the role involves working with cross-functional teams, share examples of how you've successfully collaborated with UX designers, product managers, and developers. This will show that you can effectively contribute to a team environment.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to user experience research. Practise articulating your thought process in designing research studies and adapting them based on changing needs, as this reflects your iterative mindset.
✨Stay Updated on Industry Trends
Research current trends and advancements in user experience methodologies. Being able to discuss these during your interview will not only showcase your passion for the field but also your commitment to maintaining a competitive edge in user experience research.
