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For Companies At a Glance
- Tasks: Design and build tools to enhance customer experience in a collaborative squad.
- Company: Join a fast-growing, tech-driven business focused on modern engineering.
- Benefits: Enjoy a competitive salary, bonus, strong benefits, and hybrid work flexibility.
- Why this job: Make a real impact in a supportive environment with ownership and growth opportunities.
- Qualifications: Experience with CRM systems, strong coding skills, and cloud exposure required.
- Other info: Work with cutting-edge tech like TypeScript and AWS in a dynamic team.
The predicted salary is between 44000 - 52000 £ per year.
Hybrid – Hook, Hampshire | £55,000 - £65,000 + Bonus + Benefits
We’re supporting a fast-growing, tech-driven business in their search for a Senior CRM Developer to help revolutionise how they manage customer operations. This is a hybrid role, typically 1–2 days per week in their Hook office, offering flexibility while still keeping connected with the wider team. With exciting plans for growth and transformation, this is a brilliant opportunity to join a modern engineering environment where your impact will be real, visible, and valued.
The Role
This brand-new position sits within a collaborative squad focused on Customer Platforms. You’ll be central to designing and building tools that enhance customer experience across inbound support and outbound engagement—supporting a contact centre environment and beyond.
Key Responsibilities
- Build and maintain custom apps, tools, and widgets to optimise a major CRM platform (currently Zendesk, but open to all CRM backgrounds)
- Contribute to a long-term platform roadmap that supports automation and operational efficiency
- Collaborate closely with CRM leads, software engineers, and product stakeholders
- Champion clean, well-tested, and scalable code in a modern DevOps environment
Tech Environment
Languages & Tools: TypeScript, AWS (Serverless), CDK, GitHub
Working practices: CI/CD, peer review, infrastructure as code, agile delivery
What We’re Looking For
- Solid commercial experience with CRM systems (Zendesk, Salesforce, HubSpot, Dynamics etc.)
- Strong coding skills, ideally with TypeScript
- Exposure to cloud environments, especially AWS
- An automation-first mindset, with a passion for problem-solving and continuous improvement
- Ability to thrive in a dynamic, collaborative environment
Why Apply?
- Join a business committed to modern engineering and great customer experience
- Work in a supportive, empowered squad structure with real ownership
- Be part of something high-impact and high-visibility
- Competitive salary, strong benefits, and a clear progression path
If you’re an experienced CRM developer who enjoys coding, automation, and building better customer journeys through smart tech—get in touch today to find out more.
Senior CRM Developer employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Developer
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, especially Zendesk. Having hands-on experience or projects that showcase your skills with these platforms can set you apart from other candidates.
✨Tip Number 2
Highlight your experience with cloud environments, particularly AWS. If you've worked with serverless architectures or have used tools like CDK, make sure to discuss these experiences during your conversations with us.
✨Tip Number 3
Demonstrate your coding skills by discussing specific projects where you've implemented clean, scalable code. Be prepared to share examples of how you've contributed to automation and operational efficiency in previous roles.
✨Tip Number 4
Showcase your collaborative spirit by sharing experiences where you've worked closely with cross-functional teams. Emphasising your ability to thrive in a dynamic environment will resonate well with our team culture.
We think you need these skills to ace Senior CRM Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly any work with Zendesk, Salesforce, or similar platforms. Emphasise your coding skills in TypeScript and any relevant cloud experience, especially with AWS.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and automation. Mention specific projects where you've optimised customer operations or improved user experiences, showcasing your impact in previous roles.
Showcase Your Technical Skills: Include a section in your application that details your technical skills and tools you’ve worked with, such as CI/CD practices, peer review processes, and agile methodologies. This will demonstrate your fit for the modern engineering environment they are looking for.
Highlight Collaboration Experience: Since the role involves working closely with various teams, provide examples of how you've successfully collaborated with others in past projects. This could include working with software engineers, product stakeholders, or within a squad structure.
How to prepare for a job interview at Career Wallet
✨Showcase Your CRM Experience
Be prepared to discuss your hands-on experience with various CRM systems, especially Zendesk, Salesforce, or HubSpot. Highlight specific projects where you optimised customer operations or improved user experience.
✨Demonstrate Your Coding Skills
Since strong coding skills are essential for this role, be ready to talk about your proficiency in TypeScript and any relevant projects. Consider preparing a coding challenge or example of your work to showcase your abilities.
✨Emphasise Collaboration
This position requires working closely with CRM leads and software engineers. Share examples of how you've successfully collaborated in past roles, focusing on teamwork and communication skills.
✨Discuss Your Automation Mindset
The company values an automation-first approach, so be sure to explain how you've implemented automation in previous projects. Discuss any tools or methodologies you've used to enhance operational efficiency.
