Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and build tools to enhance customer experience in a collaborative squad.
- Company: Join a fast-growing, tech-driven business focused on modern engineering.
- Benefits: Enjoy a competitive salary, bonus, strong benefits, and hybrid work flexibility.
- Why this job: Make a real impact in a supportive environment with ownership and growth opportunities.
- Qualifications: Experience with CRM systems, strong coding skills, and cloud exposure required.
- Other info: Work with cutting-edge technologies like TypeScript and AWS in a dynamic team.
The predicted salary is between 55000 - 65000 £ per year.
Hybrid – Hook, Hampshire | £55,000 - £65,000 + Bonus + Benefits
We’re supporting a fast-growing, tech-driven business in their search for a Senior CRM Developer to help revolutionise how they manage customer operations. This is a hybrid role, typically 1–2 days per week in their Hook office, offering flexibility while still keeping connected with the wider team. With exciting plans for growth and transformation, this is a brilliant opportunity to join a modern engineering environment where your impact will be real, visible, and valued.
The Role
This brand-new position sits within a collaborative squad focused on Customer Platforms. You’ll be central to designing and building tools that enhance customer experience across inbound support and outbound engagement—supporting a contact centre environment and beyond.
Key Responsibilities
- Build and maintain custom apps, tools, and widgets to optimise a major CRM platform (currently Zendesk, but open to all CRM backgrounds)
- Contribute to a long-term platform roadmap that supports automation and operational efficiency
- Collaborate closely with CRM leads, software engineers, and product stakeholders
- Champion clean, well-tested, and scalable code in a modern DevOps environment
Tech Environment
Languages & Tools: TypeScript, AWS (Serverless), CDK, GitHub
Working practices: CI/CD, peer review, infrastructure as code, agile delivery
What We’re Looking For
- Solid commercial experience with CRM systems (Zendesk, Salesforce, HubSpot, Dynamics etc.)
- Strong coding skills, ideally with TypeScript
- Exposure to cloud environments, especially AWS
- An automation-first mindset, with a passion for problem-solving and continuous improvement
- Ability to thrive in a dynamic, collaborative environment
Why Apply?
- Join a business committed to modern engineering and great customer experience
- Work in a supportive, empowered squad structure with real ownership
- Be part of something high-impact and high-visibility
- Competitive salary, strong benefits, and a clear progression path
If you’re an experienced CRM developer who enjoys coding, automation, and building better customer journeys through smart tech—get in touch today to find out more.
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Developer
✨Tip Number 1
Familiarise yourself with the specific CRM platforms mentioned in the job description, especially Zendesk. Having hands-on experience or even a project showcasing your skills with these systems can set you apart from other candidates.
✨Tip Number 2
Brush up on your TypeScript skills, as it's highlighted as a key requirement. Consider building a small project or contributing to an open-source one to demonstrate your coding abilities and familiarity with this language.
✨Tip Number 3
Showcase your understanding of cloud environments, particularly AWS. If you have any relevant certifications or completed projects, be ready to discuss them during your conversations with us.
✨Tip Number 4
Prepare to discuss your experience with automation and problem-solving. Think of specific examples where you've improved processes or developed solutions that enhanced customer experiences, as this aligns perfectly with our goals.
We think you need these skills to ace Senior CRM Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, particularly any work you've done with Zendesk, Salesforce, or similar platforms. Emphasise your coding skills in TypeScript and any relevant cloud experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and automation. Mention specific projects where you've contributed to CRM improvements and how you can add value to the team.
Showcase Your Technical Skills: If possible, include links to your GitHub or any projects that demonstrate your coding abilities and familiarity with DevOps practices. This will give the hiring team insight into your technical capabilities.
Highlight Collaboration Experience: Since the role involves working closely with various stakeholders, mention any past experiences where you've successfully collaborated in a team environment. This could include agile projects or cross-functional teams.
How to prepare for a job interview at Career Wallet
✨Showcase Your CRM Experience
Be prepared to discuss your hands-on experience with various CRM systems, especially Zendesk, Salesforce, or HubSpot. Highlight specific projects where you optimised customer operations or improved user experience.
✨Demonstrate Your Coding Skills
Since strong coding skills are essential for this role, be ready to talk about your proficiency in TypeScript and any relevant projects. Consider preparing a coding challenge or example of your work to showcase your abilities.
✨Emphasise Collaboration
This position requires working closely with other team members. Share examples of how you've successfully collaborated in past roles, particularly in agile environments, and how you contributed to team success.
✨Discuss Your Automation Mindset
Talk about your approach to automation and problem-solving. Provide examples of how you've implemented automation in previous roles to enhance operational efficiency and improve customer journeys.
