At a Glance
- Tasks: Welcome guests, manage calls, and keep the office running smoothly.
- Company: Join a dynamic city-based company focused on exceptional customer service.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: Strong communication skills and 6-12 months of corporate experience required.
- Other info: Red Anchor Recruitment promotes equal opportunities for all applicants.
The predicted salary is between 24000 - 36000 £ per year.
Our client, based in the city, currently has a new opening for a Receptionist / Office Administrator to come on board and provide a high level of customer service both internally and externally and responsible for keeping the office neat and tidy and running smoothly.
Standard Duties:
- Meeting and greeting guests – building up strong relationships with clients and remembering their needs.
- Announcing guest arrival internally.
- Answering switchboard, transferring calls, taking messages.
- Setting up and clearing meeting rooms.
- Preparing refreshments and lunches for meetings.
- Keeping front of house area neat and tidy at all times and liaising with ground floor reception.
- General admin duties such as processing expenses and liaising with Finance Division.
- Ordering stock and stationery.
- Keeping the office and kitchen areas neat and tidy.
- Working with all internal departments and helping with general admin duties.
The ideal candidate:
- Excellent communication and presentation skills.
- Able to build strong relationships with clients and have excellent customer services skills, providing a 5 star service.
- Strong IT and admin skills.
- High attention to detail.
- Proactive and able to use your initiative.
- 6-12 months experience of working in a corporate environment.
Red Anchor Recruitment is an equal opportunities agency.
Contact Detail:
Reachwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator - City Based
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what the company stands for will help you tailor your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills. Since the role requires excellent customer service, consider role-playing scenarios where you greet guests or handle phone calls to build your confidence and refine your approach.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the work environment and expectations, which can help you prepare better for the interview.
✨Tip Number 4
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or maintained a tidy workspace, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Receptionist / Administrator - City Based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you greeted clients, managed calls, or handled office tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to build relationships. Mention specific examples of how you've provided excellent customer service in past roles.
Highlight IT Skills: Since strong IT skills are essential for this role, be sure to mention any software or tools you are proficient in. This could include office software, phone systems, or any other relevant technology.
Show Attention to Detail: In your application, provide examples that demonstrate your attention to detail. This could be through your previous work experiences or specific projects where you ensured everything was neat and organised.
How to prepare for a job interview at Reachwork
✨Showcase Your Customer Service Skills
As a Receptionist / Administrator, your ability to provide excellent customer service is crucial. Prepare examples of how you've successfully handled client interactions in the past, focusing on building relationships and meeting their needs.
✨Demonstrate Attention to Detail
This role requires a high level of attention to detail. Be ready to discuss how you ensure accuracy in your work, whether it's managing office supplies or processing expenses. Mention specific instances where your attention to detail made a difference.
✨Prepare for Common Reception Duties
Familiarise yourself with typical receptionist tasks such as answering calls, greeting guests, and managing meeting rooms. You might be asked situational questions about how you'd handle these responsibilities, so think through your responses ahead of time.
✨Exhibit Proactivity and Initiative
Employers value candidates who can take initiative. Think of examples where you've proactively solved problems or improved processes in previous roles. This will demonstrate your ability to contribute positively to the office environment.