Customer Service Agent

Are you a customer focused individual who consistently works to a high level of service? We are supporting a well-established company based in Waltham Abbey with recruiting for a Customer Service Agent on a temporary ongoing basis.

This is a fully office-based position and you must be able to drive (due to company location) in order to be suitable for this role.

Duties will include:

• Handling both inbound and outbound calls from new and existing customers
• Managing an inbox and responding to email queries regarding debt repayment
• Logging calls and updating notes and account details onto the database
• Supporting general office ad hoc tasks when required to ensure smooth running of the office

This role involves dealing with customers' debt and personal reasons so you must be empathetic and can handle difficult calls. You must have previous contact centre experience, with strong attention to detail and good IT skills using Microsoft Word, Excel, Outlook, etc.

Salary - £12.80 per hour DOE. Monday to Friday, 9am-5:30pm. Must be available to begin a new role immediately.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.

PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.