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- Tasks: Supervise events, manage staff, and ensure customer satisfaction at our iconic resort.
- Company: Join the Celtic Manor Resort, a leader in hospitality with a vibrant culture.
- Benefits: Enjoy discounts, career training, wellbeing support, and recognition for your hard work.
- Why this job: Be part of a supportive team that values your ideas and encourages growth.
- Qualifications: 2 years' supervisory experience in events and a passion for hospitality required.
- Other info: Flexible hours and a chance to work in a dynamic environment.
The predicted salary is between 13250 - 13250 £ per year.
Join the 'Greatest Story in Hospitality' by becoming one of our 'Hospitality Heroes' as a Conference and Events Assistant Manager based at our iconic Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.
OUR IDEAL HERO WILL HAVE:
- A minimum of 2 years' experience in a supervisory role within a similar environment
- A genuine passion for the Conference and Events industry
- Flexibility to work long hours
- A composed and professional demeanour while working under pressure
- Experience in working at large-scale events
IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL:
- Supervise the day-to-day operation of the Banquet & Conference set up and service
- Be responsible for the welfare and wellbeing of all departmental employees, promoting the professional career development of the team
- Be responsible for resolving internal/external customer complaints escalated from team members
- Maintain complete knowledge of scheduled group functions, times, locations, number of people and specified requirements
BE RECOGNISED AND REWARDED: As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as:
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US: As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO: In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.
Part-Time Assistant Conference and Banqueting Manager employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Assistant Conference and Banqueting Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in conference and events management. Attend local events or join online forums to connect with potential colleagues and learn about the latest trends in the field.
✨Tip Number 2
Familiarise yourself with the Celtic Manor Resort and its offerings. Understanding their unique selling points and the types of events they host can help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your previous supervisory experiences in detail. Be ready to share specific examples of how you've handled pressure, resolved customer complaints, and contributed to team development in past roles.
✨Tip Number 4
Showcase your passion for the Conference and Events industry by staying updated on current trends and best practices. Consider following relevant blogs, podcasts, or social media accounts to gather insights that you can bring up during your discussions with us.
We think you need these skills to ace Part-Time Assistant Conference and Banqueting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in supervisory roles within the Conference and Events industry. Emphasise any large-scale event management experience you have, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Conference and Events industry. Mention specific examples of how you've successfully managed events or resolved customer complaints in the past.
Highlight Your Skills: In your application, clearly outline your skills that align with the job requirements, such as your ability to work under pressure, flexibility in working hours, and your commitment to team development.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at The Celtic Collection
✨Show Your Passion for Events
Make sure to express your genuine enthusiasm for the Conference and Events industry during the interview. Share specific examples of past experiences that highlight your passion and commitment to delivering exceptional events.
✨Demonstrate Leadership Skills
Since the role involves supervising a team, be prepared to discuss your leadership style. Provide examples of how you've successfully managed teams in high-pressure situations, ensuring that you convey your ability to maintain a composed and professional demeanour.
✨Know the Venue Inside Out
Familiarise yourself with the Celtic Manor Resort and its facilities before the interview. Being knowledgeable about the venue will not only impress the interviewers but also show your commitment to understanding the environment where you'll be working.
✨Prepare for Customer Service Scenarios
Anticipate questions related to handling customer complaints and resolving issues. Prepare specific examples of how you've effectively dealt with difficult situations in the past, showcasing your problem-solving skills and dedication to customer satisfaction.
