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- Tasks: Supervise events, manage staff, and ensure customer satisfaction at our iconic resort.
- Company: Join the Celtic Manor Resort, a leader in hospitality with a vibrant culture.
- Benefits: Enjoy discounts, career training, wellbeing support, and recognition for your hard work.
- Why this job: Be part of a supportive team that values your ideas and encourages growth.
- Qualifications: 2 years' supervisory experience in events and a passion for hospitality required.
- Other info: Flexible hours and a chance to work in a dynamic environment.
The predicted salary is between 13250 - 13250 £ per year.
Join the 'Greatest Story in Hospitality' by becoming one of our 'Hospitality Heroes' as a Conference and Events Assistant Manager based at our iconic Celtic Manor Resort.
OUR IDEAL HERO WILL HAVE:
- A minimum of 2 years' experience in a supervisory role within a similar environment
- A genuine passion for the Conference and Events industry
- Flexibility to work long hours
- A composed and professional demeanour while working under pressure
- Experience in working at large-scale events
IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL:
- Supervise the day-to-day operation of the Banquet & Conference set up and service
- Be responsible for the welfare and wellbeing of all departmental employees, promoting the professional career development of the team
- Be responsible for resolving internal/external customer complaints escalated from team members
- Maintain complete knowledge of scheduled group functions, times, locations, number of people and specified requirements
BE RECOGNISED AND REWARDED:
As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as:
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US:
As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO:
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.
Part-Time Assistant Conference and Banqueting Manager employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Assistant Conference and Banqueting Manager
✨Tip Number 1
Familiarise yourself with the Celtic Manor Resort and its unique offerings. Understanding their brand and values will help you align your passion for the Conference and Events industry with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Network with current or former employees of the Celtic Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past supervisory roles that demonstrate your ability to handle large-scale events and resolve customer complaints effectively. This will showcase your experience and problem-solving skills.
✨Tip Number 4
Highlight your flexibility and ability to work under pressure in your conversations. The role requires long hours and composure, so showing that you thrive in such environments will make you stand out as a strong candidate.
We think you need these skills to ace Part-Time Assistant Conference and Banqueting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles within the Conference and Events industry. Emphasise any large-scale event management experience and showcase your passion for hospitality.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed events or resolved customer complaints in the past.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as flexibility, professionalism under pressure, and team leadership. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at The Celtic Collection
✨Show Your Passion for Events
Make sure to express your genuine enthusiasm for the Conference and Events industry during the interview. Share specific experiences that highlight your passion and how it drives you to excel in this field.
✨Demonstrate Leadership Skills
Since the role involves supervising a team, be prepared to discuss your previous supervisory experience. Provide examples of how you've successfully managed teams, resolved conflicts, and promoted professional development among your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and resolve customer complaints. Think of scenarios from your past where you successfully navigated challenges, and be ready to explain your thought process and actions.
✨Know the Venue and Its Offerings
Research the Celtic Manor Resort and its conference and banqueting services. Familiarise yourself with their offerings, values, and any recent news. This knowledge will show your commitment and help you stand out as a candidate who is genuinely interested in the position.
