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- Tasks: Support the Key Account team in managing ocean imports and organising freight transport.
- Company: Join an independent Freight Forwarding company known for its commitment to service excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values detail and customer satisfaction in a fast-paced industry.
- Qualifications: Minimum 2 years' experience in Freight or Shipping, with knowledge of Destin8 and CNS systems.
- Other info: Located in London Gateway, this role offers a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Location: London Gateway
About the Role: Our client, an independent Freight Forwarding company, are currently seeking a motivated and detail-oriented Key Account Coordinator to join their team in London Gateway. This position supports the Key Account team in managing ocean imports and organising freight transport to ensure the highest level of service delivery to their customers.
Key Responsibilities:
- Coordinate customer requirements via direct contact or third-party agents, using internal systems to create and manage job files.
- Arrange efficient and cost-effective transportation solutions aligned with customer expectations.
- Plan deliveries with pre-checks to ensure timely and successful receipt of goods.
- Handle release documentation from shipping lines, including payment and authorisation processes.
- Accurately input freight and ancillary charges into the system.
- Finalise job files with correct costings and charges to ensure timely and profitable invoicing.
- Collaborate with the finance team to resolve any invoice-related queries.
The successful candidate will have a minimum of 2 years' experience working within the Freight or Shipping industry, as well as strong working knowledge of Destin8 and CNS systems.
Key Account Coordinator employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator
✨Tip Number 1
Familiarise yourself with the specific freight forwarding processes and terminology. Understanding the nuances of ocean imports and transportation logistics will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the freight and shipping industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Demonstrate your knowledge of Destin8 and CNS systems. If you have experience with these platforms, be prepared to discuss how you've used them effectively in past roles to manage job files and coordinate logistics.
✨Tip Number 4
Prepare examples of how you've successfully handled customer requirements and resolved issues in previous positions. Being able to share specific instances will showcase your problem-solving skills and customer service orientation.
We think you need these skills to ace Key Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Freight or Shipping industry. Emphasise your familiarity with systems like Destin8 and CNS, as well as any specific achievements that demonstrate your ability to coordinate customer requirements effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the Key Account Coordinator role. Mention your detail-oriented nature and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline skills that are pertinent to the role, such as communication, organisation, and problem-solving abilities. Provide examples of how you've successfully managed customer expectations and resolved issues in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Click To Hired
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of the freight forwarding industry, especially ocean imports. Understanding key terms and processes will show your potential employer that you're serious about the role.
✨Demonstrate Attention to Detail
As a Key Account Coordinator, attention to detail is crucial. Be prepared to discuss examples from your past experience where your meticulous nature helped avoid errors or improved service delivery.
✨Familiarise Yourself with Relevant Systems
Since the job requires knowledge of Destin8 and CNS systems, take some time to familiarise yourself with these platforms. If you have experience with similar systems, be ready to explain how that experience translates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in handling customer requirements and resolving invoice-related queries. Think of specific scenarios where you successfully managed challenges in your previous roles.
