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- Tasks: Lead housing management services and support customers in your area.
- Company: Join Great Places, a community-focused organisation dedicated to improving lives.
- Benefits: Enjoy a competitive salary, flexible working options, and great corporate perks.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in housing management or customer service is essential.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 27600 - 39100 £ per year.
12 months Fixed term contract
£33,651 per annum
South Manchester
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve...
Locations
Senior Housing Officer employer: Great Places Housing Association
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Officer
✨Tip Number 1
Familiarise yourself with the specific housing policies and regulations in South Manchester. Understanding local legislation will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Great Places or similar organisations. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your discussions.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed customer relationships or resolved conflicts. Having concrete examples ready will showcase your problem-solving skills and experience in housing management.
✨Tip Number 4
Research the latest trends in housing management and community engagement. Being knowledgeable about current issues and innovations in the field will set you apart as a forward-thinking candidate.
We think you need these skills to ace Senior Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Senior Housing Officer. Highlight key skills and experiences that align with the role, such as customer service and housing management.
Tailor Your CV: Customise your CV to reflect relevant experience in housing management or similar roles. Use specific examples that demonstrate your ability to support and empower customers, as mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for the Senior Housing Officer position. Mention your understanding of the challenges faced by customers and how you plan to address them in your role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and professional.
How to prepare for a job interview at Great Places Housing Association
✨Know Your Housing Policies
Familiarise yourself with the latest housing policies and regulations relevant to the role. Being able to discuss these confidently will show your expertise and commitment to the position.
✨Demonstrate Customer-Centric Approach
Prepare examples of how you've successfully supported and empowered customers in previous roles. Highlighting your customer service skills will be crucial, as this role focuses on delivering a responsive housing management service.
✨Showcase Problem-Solving Skills
Think of specific instances where you've resolved complex issues in housing management. Be ready to discuss your approach to problem-solving and how it benefited the customers and the organisation.
✨Research the Company Culture
Understand the values and mission of the company. Tailoring your answers to reflect their culture will demonstrate that you are a good fit for the team and share their vision for neighbourhood services.
