Senior Account Handler

Senior Account Handler

Essex Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage existing clients and handle new business enquiries in a dynamic environment.
  • Company: Join a leading Commercial Broking firm known for its growth and client focus.
  • Benefits: Enjoy hybrid working options and a supportive team culture.
  • Why this job: Be part of a vibrant team, making a real impact on clients' insurance needs.
  • Qualifications: Experience in commercial insurance and strong customer service skills are essential.
  • Other info: Opportunity to build lasting relationships with clients and develop your career.

The predicted salary is between 36000 - 60000 £ per year.

This is a role where you will be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy and growing environment where you will be working as a Senior Account Handler dealing with a wide range of business clients and looking after all of their Insurance requirements.

Our market leading Commercial Broking client is looking to recruit another Client Account Handler into their Commercial team. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Senior Account Handler role include:

  • Handling your own portfolio of business customers
  • Responsible for all aspects of their account including:
  • Renewal negotiations with Insurers
  • Changes in risk
  • Claims notification
  • Regular contact with your customers, who are often long standing
  • Promptly handling New Business enquiries, often from referrals

To be a successful Commercial Account Handler you will demonstrate:

  • Commercial Insurance experience
  • Excellent customer service skills
  • Strong work ethic
  • Confident communication skills

Senior Account Handler employer: Click To Hired

Join a dynamic and supportive team at our market-leading Commercial Broking firm, where we prioritise employee growth and development. With a hybrid working model, you can enjoy the flexibility of working from home while still engaging with clients and colleagues in a collaborative office environment. Our commitment to excellent customer service and a strong work ethic fosters a culture of success, making us an exceptional employer for those seeking a rewarding career in Commercial Insurance.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Handler

✨Tip Number 1

Familiarise yourself with the latest trends in commercial insurance. Understanding current market conditions and emerging risks will not only boost your confidence but also impress potential employers during discussions.

✨Tip Number 2

Network with professionals in the insurance industry. Attend relevant events or join online forums to connect with others in the field. This can lead to valuable insights and even referrals for job opportunities.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlighting your experience with renewal negotiations and claims handling will demonstrate your capability for the role.

✨Tip Number 4

Showcase your customer service skills by preparing to share stories that illustrate your ability to build and maintain strong client relationships. This is crucial for a Senior Account Handler, as long-standing clients are key to the business.

We think you need these skills to ace Senior Account Handler

Commercial Insurance Knowledge
Customer Service Excellence
Portfolio Management
Renewal Negotiation Skills
Claims Handling
Risk Assessment
Strong Communication Skills
Relationship Building
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Sales Acumen
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Commercial Insurance and showcases your customer service skills. Use specific examples that demonstrate your ability to handle accounts and manage client relationships effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Senior Account Handler role. Mention your relevant experience, particularly in handling portfolios and negotiating renewals, and explain why you would be a great fit for the company.

Highlight Relevant Skills: In your application, emphasise your strong work ethic and confident communication skills. Provide examples of how you've successfully managed client accounts and handled new business enquiries in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.

How to prepare for a job interview at Click To Hired

✨Showcase Your Insurance Knowledge

Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss specific types of policies, recent industry changes, and how they might affect clients. This will demonstrate your expertise and commitment to the role.

✨Highlight Your Customer Service Skills

Since this role involves regular contact with clients, it's crucial to showcase your customer service experience. Prepare examples of how you've successfully managed client relationships in the past, particularly in challenging situations.

✨Demonstrate Your Negotiation Skills

As a Senior Account Handler, you'll be responsible for renewal negotiations. Be ready to discuss your negotiation strategies and provide examples of successful outcomes you've achieved in previous roles.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them, especially regarding claims notifications and changes in risk.

Senior Account Handler
Click To Hired
Location: Essex
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