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For Companies At a Glance
- Tasks: Join us to implement a new ITSM tool and manage full-cycle deployments.
- Company: Work with a dynamic London Borough client focused on innovative IT solutions.
- Benefits: Enjoy hybrid working with weekly visits to London and competitive pay.
- Why this job: Be part of a transformative project that enhances IT service management in the community.
- Qualifications: Experience in ITSM deployment and engineering is essential.
- Other info: Immediate start available for the right candidate!
The predicted salary is between 48000 - 72000 £ per year.
Experienced ITSM Engineer required for an immediate start!
- 3-6 months initially
- Hybrid Working (Weekly visits to London)
- Circa £400 inside IR35
- Immediate start available.
Overview:
A London Borough Client are seeking an ITSM Engineer on an interim basis as they are implementing a new ITSM tool, Halo.
The ideal candidate will match the below criteria:
Experience in Full-cycle deployment as well as ...
ITSM Engineer employer: Keystream Group Limited
Contact Detail:
Keystream Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Engineer
✨Tip Number 1
Familiarise yourself with the Halo ITSM tool, as this is a key requirement for the role. Understanding its features and functionalities will not only help you during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with professionals in the ITSM field, especially those who have experience with Halo. Engaging in discussions on platforms like LinkedIn can provide insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous experiences with full-cycle deployment of ITSM tools. Be ready to share specific examples of challenges faced and how you overcame them, as this will showcase your problem-solving skills.
✨Tip Number 4
Stay updated on the latest trends and best practices in IT service management. This knowledge can help you stand out during interviews and show that you are committed to continuous improvement in your field.
We think you need these skills to ace ITSM Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the ITSM Engineer position. Highlight your experience with full-cycle deployment and any relevant ITSM tools, especially Halo.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job. Emphasise your previous roles in ITSM, focusing on projects where you successfully implemented ITSM tools or processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your immediate availability and how your background makes you a perfect fit for the interim position.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Keystream Group Limited
✨Know Your ITSM Tools
Make sure you have a solid understanding of ITSM tools, especially Halo, as this role focuses on its implementation. Be prepared to discuss your experience with similar tools and how you've successfully deployed them in the past.
✨Demonstrate Full-Cycle Deployment Experience
Since the job requires full-cycle deployment experience, be ready to share specific examples from your previous roles. Highlight the challenges you faced, how you overcame them, and the outcomes of your deployments.
✨Prepare for Technical Questions
Expect technical questions related to IT service management processes and best practices. Brush up on key concepts like incident management, change management, and service level agreements to showcase your expertise.
✨Showcase Your Adaptability
With hybrid working and immediate start requirements, demonstrate your flexibility and ability to adapt to new environments. Share examples of how you've quickly integrated into teams or adapted to new tools in the past.
