IT Enterprise Architect

Qualification: Relevant Bachelor of Engineering or Bachelor of Science or Bachelor of Business Administration or equivalent or higher (IT related qualification may be required).

Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey. Zensar’s Return on Digital® strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey.

We are looking for an experienced IT Enterprise Architect to design, implement, and oversee enterprise-wide technology solutions. This role requires expertise in Service Desk, End User Computing, Cloud (Azure & AWS), Network & Security, Unix, Windows, and Backup Technologies. The ideal candidate will provide strategic direction, ensure scalability, and optimize IT infrastructure to align with business objectives.

Roles & Responsibilities:

• Responsible for the technical architecture applied for the implementation of the end to end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VMware, Citrix, Microsoft, Workplace, Office 365, Cloud, Security, SIEM etc.).
• Interact with the Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards.
• Handle Applications and infrastructure architecture discussions with customer.
• Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the customer that address the changing business and technical needs.
• Proactively bring new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement.
• Ensure that services and technology are compliant with internal and external rules and policies.
• Develop new solutions to meet business requirements for technology and service architectures.
• Understand and select tools to implement the service delivery performance measurements required for performance management.
• Develop and maintain IT architecture frameworks to support business goals.
• Define roadmaps, standards, and best practices for IT infrastructure and operations.
• Lead cloud migration strategies and optimize Azure & AWS environments.
• Ensure network security, compliance, and risk management across IT systems.
• Collaborate with Service Desk and End User Computing teams to enhance user experience and support efficiency.
• Architect and implement Azure & AWS cloud solutions, ensuring high availability and performance.
• Oversee Unix & Windows server environments, ensuring optimal configuration and security.
• Design and implement backup and disaster recovery strategies to safeguard critical data.
• Evaluate and integrate emerging technologies to improve IT efficiency.
• Develop and enforce network security policies, including firewalls, VPNs, and identity management.
• Conduct risk assessments and implement security controls to protect enterprise assets.
• Ensure compliance with industry standards and regulatory requirements.
• Define and implement IT support strategies to improve service desk efficiency.
• Optimise end-user computing environments, including device management and software deployment.
• Lead automation initiatives to streamline IT operations and enhance user experience.
• Work with stakeholders to align IT architecture with business goals.
• Provide technical leadership and mentor IT teams on emerging technologies.
• Manage vendor relationships and evaluate third-party solutions.

Technical Required Skills & Qualifications:

• 8+ years of experience in IT architecture and enterprise infrastructure.
• Expertise in Azure & AWS cloud platforms (certifications preferred).
• Strong knowledge of network security, firewalls, VPNs, and identity management.
• Experience with Unix/Linux and Windows server administration.
• Familiarity with backup technologies, disaster recovery, and storage solutions.
• Excellent problem-solving, communication, and leadership skills.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, TOGAF, CISSP are a plus.