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- Tasks: Be the go-to person for communication during construction projects, keeping everyone updated and engaged.
- Company: Join a top-notch construction contractor known for quality and sustainable solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and professional development.
- Why this job: Make a real impact by ensuring safety and efficiency while building strong relationships with stakeholders.
- Qualifications: Experience in customer service, especially in construction, and strong communication skills are a must.
- Other info: Flexibility to work evenings or weekends and travel to project sites is required.
The predicted salary is between 36000 - 60000 £ per year.
Customer Liaison Officer- North London To £160-175/ Day DOE + Long Contracts We are assisting a leading construction and utilities contractor with a strong reputation for delivering high-quality, cost-effective, and sustainable solutions. Due to continued growth, the company is in need of an experienced Customer Liaison Officer to be the primary point of contact for employees, customers, and key stakeholders facilitating clear communication and active engagement throughout construction projects. You will oversee the company\’s core priorities in safety, compliance, performance, and efficient workload execution, ensuring stakeholders\’ needs are anticipated and addressed with professionalism and diligence. Key Responsibilities & Requirements: Act as the main point of contact throughout the project lifecycle, providing clear and timely updates on project progress, milest…
Customer Liaison Officer employer: LJB & Co Careers
Contact Detail:
LJB & Co Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Officer
✨Tip Number 1
Make sure to familiarize yourself with the construction industry and its specific customer service challenges. Understanding the nuances of this sector will help you communicate effectively with stakeholders and anticipate their needs.
✨Tip Number 2
Highlight your experience in managing multiple projects simultaneously. Be prepared to discuss specific examples where you successfully prioritized tasks and resolved conflicts, as this is crucial for the Customer Liaison Officer role.
✨Tip Number 3
Demonstrate your proficiency with relevant software tools, especially Microsoft Office Suite. Being able to showcase your skills in creating reports and managing communications will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to fostering a culture of safety within teams. Share any past experiences where you identified safety risks and implemented solutions, as this aligns with the company's core priorities.
We think you need these skills to ace Customer Liaison Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Liaison Officer position. Understand the key responsibilities and required skills, such as effective communication and project management, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience in customer-facing roles, particularly within the construction industry. Provide specific examples of how you've successfully managed customer communications and resolved issues.
Showcase Communication Skills: Since effective communication is crucial for this role, ensure that your application reflects your strong interpersonal skills. Use clear and concise language, and consider including examples of how you've facilitated communication between stakeholders in past projects.
Tailor Your CV: Customize your CV to align with the job requirements. Include relevant certifications, such as NVQ or Customer Service qualifications, and highlight your proficiency in Microsoft Office Suite, as well as any experience with project management tools.
How to prepare for a job interview at LJB & Co Careers
✨Showcase Your Communication Skills
As a Customer Liaison Officer, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and professionally. Use examples from your past experiences where you successfully managed customer inquiries or resolved complaints.
✨Highlight Your Project Management Experience
Discuss your experience in managing multiple projects simultaneously. Provide specific examples of how you prioritized tasks and resources to ensure timely delivery of project objectives, especially in a construction context.
✨Emphasize Safety Awareness
Since safety is a core priority for the company, be ready to talk about your understanding of safety policies and best practices. Share any relevant experiences where you identified and mitigated safety risks on previous projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to address customer concerns or escalate issues. Think through your approach to resolving conflicts and maintaining professionalism under pressure.
