We are seeking a highly professional, medical administrator who has an interest in health, fitness and well-being with a natural empathy for people. You must have experience in customer service as well as working to KPI/KPAs as this will be a large proportion of the role. You must be proficient at using a Mac and particularly Excel, Google Sheets and Docs and eager to learn. You will be in directly reporting to the Customer Service Team LeaderĀ and you will also help to support the other members of the reception team. Example starting hours: Monday 08:00-18:00 (30mins break) 9.5 hrs Tuesday 09:45 -19:45 (30mins break) 9.5 hrs Wednesday 06:20-14:20 (30mins break) 7.5 hrs Saturday 08:30-16:00 (30mins break) 7 hrs Alternate Sundays 8:30-13:00 (no break) 4.5 hrs alt weeks (2.25) Averaging for wages at approx 35.75hrs each week There will be support and on-boarding training provided with theĀ Senior Admin TeamĀ but you will be required to use your initiative and be autonomous within this position. KPI\ās individual to this role: To support theĀ Practice ManagerĀ and to work alongside theĀ Administration and Reception SupervisorĀ to track and minimise mistakes within the admin team to ensure a 25% reduction in recorded mistakesā¦
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