Coffee Shop Manager - Redemption Roasters Holborn

REDUCING REOFFENDING THROUGH COFFEE.
Are you passionate about hospitality and want your work to have a bigger purpose?
At Redemption Roasters, our mission is to reduce reoffending by training people in prison and supporting them into work in our coffee shops on release.
We\’re looking for a full-time Coffee Shop Manager for our Hampstead Heath coffee shop. You\’ll lead a team, deliver an outstanding customer experience, and play a massive, front-line role in delivering our social mission.
What we\’re looking for:
– A positive, hands-on leader who leads by example
– Organised, proactive, and confident running day-to-day operations
– Passion for hospitality and inspiring others to deliver a great hospitality experience
– Moves with a sense of urgency
– Excited to be part of a social enterprise with real impact
– Weekend availability
Management or assistant manager experience preferred; coffee experience a bonus, not a must
Key responsibilities:
– Coach and develop your team
– Run the shop: from coffee and food quality to team performance and customer service
– Drive sales and maintain high standards across all areas
– Represent our mission and values in everything you do
What you\’ll get:
– £35,000 salary + tips (typically an additional £2-3000 per year)
– Life-friendly hours (no late nights)
– Specialty coffee training, cuppings, visits to our roastery at HMP The Mount
– Free coffee across London
– Cycle to Work scheme and up to £400 referral bonus
– A passionate, supportive team doing work that matters
We welcome everyone.
Redemption Roasters is proud to be diverse, inclusive, and committed to second chances. We actively encourage applications from people with lived experience of the criminal justice system and from communities underrepresented in specialty coffee.
Ready to join us? Apply now.