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- Tasks: Be the go-to person for smooth cargo transit from the UK to Europe.
- Company: Join Europa Worldwide Group, a top logistics operator with a global presence.
- Benefits: Enjoy flexible hybrid working, generous time off, and wellbeing support.
- Why this job: Gain valuable experience in logistics while thriving in a supportive work culture.
- Qualifications: Strong personality and customer service skills; logistics experience is a plus but not required.
- Other info: Earn up to £1000 by referring friends and enjoy recognition programs.
The predicted salary is between 21600 - 33600 £ per year.
Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. The group employs over 1,300 people with 16 sales and customer services sites across the UK and Ireland, and has teams in Belgium, the Netherlands, Hong Kong, China, India, the UAE and South Africa.
We are looking for a European operator to join our team in Dartford who will be the primary contact for their nominated partner, ensuring the smooth overland cargo transit from the UK to Europe in the most cost-effective manner and delivered to the customers' expectation. Our ideal candidate would have experience within the logistics industry, but we would still love to hear from you if you have a strong work ethic and willingness to learn without experience!
Some of the many benefits we can offer in return:
- Excellent salary package: up to £28k depending on experience!
- Flexible Hybrid Working: 3 days on site – 2 days from home
- Hours: Monday to Friday 9am to 5.30pm
- Convenient Onsite Amenities: Free car parking and an onsite canteen
- Generous Time Off: Benefit from 25 days of annual leave plus all UK bank holidays.
- Comprehensive Support: Receive bereavement leave and sick pay when you need it most.
- Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
- Referral Rewards: Earn up to £1000 by referring a friend to join our team.
- Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
- Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards.
What you will be doing:
- Act as first point of contact for Europa branch network and overseas partners, escalating issues as required
- Controlling the arrival of cargo into the hub ensuring the freight is available to be delivered on time.
- Arranging deliveries with customers (external and internal) and partners to agreed SLA
- Communicating with customers (external and internal) and partners to manage ongoing relationships
- Research and understand financials of the service to find more profitable means to operate and making the optimum commercial decisions to reduce real cost
- Investigate cost saving with COT’s/DOT’s and routing options – maximising operating efficiency
- Planning of groupage departures (export)
What you will bring to the role:
- Strong, confident personality, with customer service or operation sales background.
- Previous experience within transport and logistics in a similar planning role.
- Time management and communication skills.
- The ability to prioritise and to pro-actively deal with situations and use initiative.
- Driven to succeed within the workplace.
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/engaged with the role by the Internal Recruitment Team. Please do not submit speculative CVs to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CVs received in this unsolicited manner.
Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Contact Detail:
Europa Worldwide Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Operator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially overland cargo transit. Understanding key terms and processes will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Europa.
✨Tip Number 3
Demonstrate your strong work ethic and willingness to learn by preparing examples of how you've tackled challenges in previous roles. This will show your potential to thrive in a dynamic environment like Europa.
✨Tip Number 4
Research Europa Worldwide Group's values and recent achievements. Being able to discuss these in your interview will show your genuine interest in the company and align your goals with theirs.
We think you need these skills to ace European Operator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the European Operator position. Tailor your application to highlight relevant skills and experiences that align with what Europa Worldwide Group is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in logistics or customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to manage operations effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your strong work ethic and willingness to learn, especially if you lack direct experience in logistics. Make sure to connect your skills to the job requirements.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Europa Worldwide Group
✨Know the Company Inside Out
Before your interview, make sure to research Europa Worldwide Group thoroughly. Understand their divisions, values, and recent achievements. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Customer Service Skills
As a European operator, you'll be the first point of contact for partners and customers. Be prepared to discuss your previous experiences in customer service or operations, highlighting how you've successfully managed relationships and resolved issues.
✨Showcase Your Problem-Solving Abilities
The role requires you to investigate cost-saving measures and optimise operations. Think of examples from your past where you've identified problems and implemented effective solutions. This will demonstrate your proactive approach and analytical skills.
✨Emphasise Your Willingness to Learn
Even if you lack direct experience in logistics, express your eagerness to learn and adapt. Share instances where you've quickly picked up new skills or knowledge in previous roles, showcasing your strong work ethic and commitment to growth.
