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For Companies At a Glance
- Tasks: Lead a team of IT consultants, ensuring top-notch service delivery and operational excellence.
- Company: Join a dynamic Managed Service Provider focused on innovation and client satisfaction.
- Benefits: Enjoy competitive salary, professional development opportunities, and a collaborative work culture.
- Why this job: Make a real impact in IT operations while growing your leadership skills in a fast-paced environment.
- Qualifications: Experience in managing IT teams, with strong technical knowledge in Microsoft 365 and Azure.
- Other info: Be part of a mission-driven team that values growth, collaboration, and excellence.
The predicted salary is between 43200 - 72000 £ per year.
Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact.
Key Responsibilities
- Team Leadership & Development: Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship.
- Operational Excellence: Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations.
- Empowering Growth: Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges.
- Collaboration & Communication: Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment.
- Quality & Compliance: Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices.
- Client-Focused Operations: Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction.
- Recruitment & Talent Management: Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support.
- Strategic Contribution: Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business.
- Service Auditing: Shadow and audit team members’ work to maintain operational consistency and uphold service quality.
- Escalation Management: Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues.
- Client Solutions & Projects: Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion.
What We’re Looking For
- Proven experience managing IT teams, preferably in an MSP environment, with a strong focus on operational leadership.
- Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment.
- Strong problem-solving skills and the ability to manage escalations in high-pressure environments.
- Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications.
- Excellent communication skills, capable of translating technical details into clear, actionable insights for diverse audiences.
- A collaborative and approachable leadership style that inspires trust and growth within your team.
Why Join Us?
- Leadership Impact: Be at the forefront of operational excellence, guiding a talented team in delivering exceptional IT services.
- Career Growth: Access to cutting-edge technologies and opportunities for continuous professional development.
- Recognition & Rewards: Competitive salary, benefits package, and the satisfaction of leading a team that drives real results.
If you're ready to lead, inspire, and elevate IT operations within a dynamic MSP environment, we'd love to hear from you. Apply now to become an integral part of our mission to deliver outstanding technical and operational solutions!
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead IT Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT operations, especially within the MSP sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with current and former employees of StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved operational processes in previous roles. Tailoring your experiences to align with our key responsibilities will make you stand out as a candidate.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think about past challenges you've faced in IT management and how you resolved them, as this will highlight your capability to handle escalations effectively.
We think you need these skills to ace Lead IT Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical expertise relevant to the role of Lead IT Consultant. Emphasise your experience in managing IT teams, particularly in a Managed Service Provider (MSP) environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT operations and team development. Use specific examples from your past experiences to demonstrate how you have driven efficiency and collaboration in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially in Microsoft 365, Azure, and networking equipment. Mention any certifications or ongoing development efforts that align with the job requirements.
Showcase Leadership Style: Describe your leadership style in your application. Highlight how you inspire trust and growth within your team, and provide examples of how you've successfully led teams through challenges in high-pressure environments.
How to prepare for a job interview at LinkedIn
✨Showcase Your Leadership Skills
As a Lead IT Consultant, your ability to lead and develop a team is crucial. Be prepared to discuss your previous experiences in managing teams, including how you conducted performance reviews and mentorship sessions. Highlight specific examples where your leadership made a positive impact.
✨Demonstrate Technical Expertise
Make sure to brush up on your technical knowledge, especially in areas like Microsoft 365, Azure, and networking equipment. Be ready to answer technical questions and provide insights into how you've applied this expertise in real-world scenarios, particularly in an MSP environment.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills, especially under pressure. Prepare examples of complex challenges you've encountered and how you managed escalations effectively. This will showcase your ability to handle high-stress situations while maintaining operational excellence.
✨Emphasise Communication and Collaboration
Since the role involves regular team meetings and client interactions, it's essential to demonstrate your communication skills. Share examples of how you've fostered collaboration within your team and translated technical jargon into clear insights for clients or stakeholders.
