Senior Account Manager - Social Media Content Publishing

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage and SocialChain. And we're underpinned by our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

Our Mission: New platforms, new behaviours, new audiences, new trends, new technologies, new regulations - our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients - by crafting dynamic digital solutions that outpace tomorrow's challenges.

Our values: We're a proudly diverse business comprised of deep specialists across social media, digital marketing and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Bold Curiosity: We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible.
• Connected Clarity: We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale.
• Positive Encouragement: We want to make working with us the best part of someone's day.
• Constant Impact: We believe in outcomes over outputs. We're goal orientated, results driven and data-led.

As an Account Director you will be responsible for leading the relationship with one of Brave Bison's biggest clients. You'll help to coordinate our work for that client across multiple social media platforms driving excellence in strategy, growth, and client management whilst finding new opportunities to elevate our partnership and drive incremental value. You'll work closely with our Content, Channel Management and Rights Management teams on strategy and delivery, ensuring goals are met and communicated effectively to the client.

Role & responsibilities:

• Client Growth: Set clear goals for every account on each platform. Set up performance tracking reporting system and ensure the progress is communicated to the wider teams. Deliver on client growth targets set for the year. Lead or oversee focused and productive client meetings with clear outcomes. Work closely with the Content team on testing and developing new formats. Manage client commercial relationship including accurate and timely forecasting and billing.
• Team Management: Set the tone for your team. Motivate and galvanise your team toward shared objectives. Lead effective 1:1s and appraisals. Ensure the team are hitting all publishing objectives.
• New Business Growth: Build strong, influential senior client relationships. Lead or oversee new business opportunities, managing the process, prospect relationship and delivery teams.

Qualification & skills requirements:

• At least 3 years working with content and/or audience development teams on the running of Social Media accounts.
• Excellent knowledge of YouTube, Meta and Snapchat from a publishing perspective.
• Excellent experience in managing relationships with key accounts.
• Highly motivated, undaunted by rewarding hard work and passionate about digital.
• A passion for analytics dashboards and a strong ability to draw conclusions from data.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Excellent written skills and a keen eye for detail.
• Able to work to deadlines and prioritise and manage time across multiple workstreams.
• Excellent interpersonal and communication skills.

What you'll get:

Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. We are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.

• Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work.
• Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
• Life assurance and income protection: We know it feels good to be covered, just in case.
• Calm Subscription: Now more than ever, it's important to mind your mind!
• 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days.
• Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off: One extra day to celebrate your big day.
• Summer hours: Between June and Aug we finish at 15.00 every Friday.
• Online coaching: Unlimited coaching via MoreHappi.
• Remote Working: Work abroad for up to one month a year.
• Performance & Salary: Reviewed twice a year for everyone.

Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.