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- Tasks: Coordinate facilities maintenance tasks and provide top-notch customer service.
- Company: Join a well-established company in Basildon with a strong reputation.
- Benefits: Enjoy potential for permanent employment and a supportive work environment.
- Why this job: Perfect for those who thrive in dynamic roles and love helping others.
- Qualifications: Experience in service coordination and strong organisational skills required.
- Other info: Work hours are Monday to Friday, 8am to 5pm.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a well-established company in Basildon, is looking for an experienced Facilities Maintenance Service Coordinator to join their team initially on a temporary basis which will ultimately develop into a permanent contract.
Our client is looking for a friendly and personable individual with experience of coordinating facilities maintenance engineers' workloads alongside excellent communication skills, a confident and positive approach, and the ability to multi-task. The focus of this role will be to provide a first-class service to customers. You will be answering incoming calls and dealing with planned preventative maintenance contracts and works and emergency breakdown/reactive calls.
Other aspects of this role will include preparing quotes, ordering spare parts, and carrying out all the related client, contract, and compliance administration.
For this role you will need:
- Previous experience within a Service Coordinator role
- Ability to work independently as well as part of a team
- Strong organisation skills, use of initiative, and ability to prioritise workload
- Business and/or Administration Qualifications
- Experience of Construction Manager or similar programmes
- Good knowledge of Word, Excel, and Outlook
Working hours are Monday to Friday 8am – 5pm.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Construction Manager or similar programmes. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in coordinating workloads for maintenance engineers. Prepare examples of how you've successfully managed multiple tasks and prioritised effectively in previous roles, as this will showcase your ability to handle the demands of the Service Coordinator position.
✨Tip Number 3
Practice your communication skills, as this role requires excellent verbal and written communication. Consider role-playing common scenarios you might encounter, such as handling customer inquiries or dealing with emergency breakdowns, to build your confidence.
✨Tip Number 4
Research the company and its values before your interview. Understanding their approach to customer service and facilities maintenance will allow you to tailor your responses and demonstrate that you're a good fit for their team.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service coordination and facilities maintenance. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and positive attitude. Mention specific examples of how you've successfully managed workloads and provided excellent customer service in previous roles.
Highlight Relevant Skills: Emphasise your organisational skills and ability to multi-task. Include any experience with construction management programmes and proficiency in Word, Excel, and Outlook, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Click To Hired
✨Showcase Your Coordination Skills
Be prepared to discuss your previous experience in coordinating workloads for maintenance engineers. Highlight specific examples where you successfully managed multiple tasks and ensured timely completion of projects.
✨Demonstrate Excellent Communication
Since the role requires strong communication skills, practice articulating your thoughts clearly. Be ready to explain how you've effectively communicated with clients and team members in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to emergency breakdowns or client complaints, and think about how you would handle these situations to provide a first-class service.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of Word, Excel, and Outlook, as well as any construction management programmes. Being able to demonstrate your proficiency with these tools can set you apart from other candidates.
