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- Tasks: As a Vehicle Damage Assessor, you'll estimate repairs and ensure customer satisfaction.
- Company: Join Aviva, a tech-forward company focused on making a difference.
- Benefits: Enjoy opportunities for constant learning and being part of an innovative team.
- Why this job: Be at the forefront of technology while helping customers with their vehicle repairs.
- Qualifications: No specific experience required; just a passion for learning and customer service.
- Other info: Work closely with skilled production teams and contribute to customer success.
The predicted salary is between 30000 - 42000 £ per year.
Overview Are you looking for a position where you can make a difference , constantly learn new things and be at the forefront of technology , working as part of the Aviva family ? Responsibilities The R ole: Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction. Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system
Vehicle Damage Assessor employer: Solus Accident Repair Centres Careers
Contact Detail:
Solus Accident Repair Centres Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Familiarize yourself with the Audatex system, as it's a key tool for the Vehicle Damage Assessor role. Understanding how to navigate and utilize this software will give you an edge during the interview process.
✨Tip Number 2
Brush up on your communication skills! As a Solus Repair Consultant, you'll need to effectively communicate with customers about repair information and timelines. Practice explaining complex information in a clear and concise manner.
✨Tip Number 3
Show your passion for technology and continuous learning. Highlight any relevant courses or certifications you've completed that demonstrate your commitment to staying updated in the automotive repair field.
✨Tip Number 4
Prepare to discuss your experience with customer satisfaction. Think of specific examples where you've gone above and beyond to ensure a positive outcome for clients, as this aligns with the responsibilities of the role.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Vehicle Damage Assessor position. Understand the key responsibilities and required skills, such as working with Audatex and communicating effectively with customers.
Tailor Your CV: Customize your CV to highlight relevant experience in vehicle assessment, customer service, and any technical skills related to computerized estimating. Make sure to include specific examples that demonstrate your ability to meet the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention how your skills align with the responsibilities of the role and express your enthusiasm for being part of the Aviva family.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Vehicle Damage Assessor role.
How to prepare for a job interview at Solus Accident Repair Centres Careers
✨Understand the Role
Make sure you have a clear understanding of what a Vehicle Damage Assessor does. Familiarize yourself with the responsibilities mentioned in the job description, especially regarding computerised estimates and customer communication.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with estimating software like Audatex. Highlight any relevant technical skills that demonstrate your ability to work with advanced systems and technology.
✨Emphasize Customer Satisfaction
Since the role involves safeguarding customer satisfaction, think of examples from your past experiences where you successfully communicated with customers or resolved their issues. This will show your commitment to customer service.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the tools used, or how success is measured in the role. It shows your interest and engagement.
