Senior Customer Service Specialist

Are you ready to make your mark as part of our Audio-Visual Team? Then youve come to the right place. At White & Case, well support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one.Technology at White & Case plays a significant role in enabling our lawyers in practicing law around the world, and as a Senior Audio-Visual Specialist, you will be integral in delivering high-quality services to all of our functions across the Firm.Key ResponsibilitiesThe Senior Audio-Visual Support Specialist will be client-focused, adept at professional communication, engagement, and collaboration with Technology managers, colleagues, clients, lawyers, and other business services teams. You will also cultivate positive relationships with the team, the Firm, and clients, with responsibilities including:Supporting teams in organising meetings, events, and multimedia activities both in-office and virtuallyServing as an expert in meeting and collaboration tools such as Webex, Jabber, MS TeamsSetting up conference room technology for audio and video meetingsAnswering technical queries, distributing meeting links, and providing support for virtual and …