Ecommerce Executive

Ecommerce Executive

Aylesford Full-Time 28000 - 30000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage and optimise ecommerce websites, driving customer engagement and sales.
  • Company: Join Global Education Supplies, part of the UK's largest local authority-owned trading company.
  • Benefits: Enjoy a competitive salary, 25 days annual leave, and various perks like gym discounts.
  • Why this job: Shape online experiences for education brands while contributing to meaningful social impact.
  • Qualifications: Experience with ecommerce platforms and a data-driven mindset are essential.
  • Other info: Remote work with flexible hours; perfect for students seeking real-world experience.

The predicted salary is between 28000 - 30000 £ per year.

Location: Remote with a flexible base across our sites

Salary/package: £28,000 to £30,000 per annum

Contract type: Permanent

Hours: Full time - 37 hours per week

We are looking for a proactive, detail-driven Ecommerce Executive to join our Global Education Supplies (GES) team and support the growth of our digital and ecommerce presence. This is a fantastic opportunity to help shape the online customer experience across a diverse portfolio of education brands, contributing to commercial growth through optimised digital journeys, compelling content, and data-led decisions.

As Ecommerce Executive, you will play a key role in the day-to-day management, merchandising and optimisation of our ecommerce websites. You will help drive customer acquisition, conversion and retention through effective campaign delivery, content creation, product visibility and digital marketing. Your insight and analytical approach will help us continually improve the online experience and identify opportunities to grow revenue and engagement across our platforms.

What you’ll be doing:

  • Coordinate with the Marketing and Product Marketing teams to plan and deliver seasonal promotions, campaigns and product launches across our trading websites
  • Work with the Ecommerce Manager and Digital team to identify and implement improvements to website performance, functionality and customer experience
  • Ensure product listings are optimised for sales, including rich content, accurate attributes, indexing and SEO-friendly naming conventions
  • Manage product categorisation, taxonomy and navigation to ensure products are easy to find
  • Own day-to-day merchandising of products and categories, using data to inform decisions
  • Develop and manage product recommendations to grow average order value and customer retention
  • Design and launch automated, activity-based email campaigns using DotDigital
  • Support SEO and paid media activity through collaboration with internal teams and external agencies
  • Conduct competitor and market analysis to spot new opportunities
  • Maintain and share regular performance reports tracking key ecommerce KPIs

What we’re looking for:

  • Experience managing ecommerce platforms (e.g. Adobe Commerce, Shopify) and CMS tools
  • Confidence working with marketing automation, SEO and PPC strategies
  • Strong attention to detail and a data-driven approach to decision making
  • Good understanding of customer behaviour and ecommerce conversion tactics
  • Ability to work collaboratively across marketing, digital and product teams
  • Excellent organisation and communication skills
  • Experience in the education sector or B2B ecommerce is desirable but not essential

What you’ll get in return:

  • Competitive salary, dependent on experience
  • 25 days annual leave, plus your birthday off
  • Life assurance cover (4x salary)
  • Pension scheme with 4% employer contribution
  • Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
  • Volunteer days and access to a comprehensive wellbeing programme
  • Tailored learning and development support with real opportunities to progress

Inclusion & Accessibility:

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Ecommerce Executive employer: Commercial Services Group

At Commercial Services Group (CSG), we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters professional growth and development. As an Ecommerce Executive, you'll enjoy a competitive salary, generous annual leave, and a range of benefits including tailored learning opportunities and a comprehensive wellbeing programme, all while contributing to meaningful social impact through our commitment to reinvesting profits into public services. Join us in shaping the future of education supplies on a global scale from the comfort of your own home, with the flexibility to collaborate across our diverse teams.
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Contact Detail:

Commercial Services Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ecommerce Executive

✨Tip Number 1

Familiarise yourself with the ecommerce platforms mentioned in the job description, like Adobe Commerce and Shopify. Having hands-on experience or even a basic understanding of these tools will give you an edge during discussions.

✨Tip Number 2

Brush up on your SEO and PPC strategies. Since the role involves collaboration with marketing teams, being able to speak confidently about these topics will show that you're proactive and ready to contribute from day one.

✨Tip Number 3

Prepare to discuss your analytical skills and how you've used data to drive decisions in past roles. This is crucial for optimising customer experiences and demonstrating your data-driven approach.

✨Tip Number 4

Research the education sector and the specific brands under Global Education Supplies. Understanding their market position and challenges will help you articulate how you can add value to their ecommerce strategy.

We think you need these skills to ace Ecommerce Executive

Ecommerce Platform Management
Content Management Systems (CMS)
SEO and PPC Strategies
Data Analysis
Customer Behaviour Understanding
Digital Marketing
Campaign Management
Attention to Detail
Product Merchandising
Email Marketing Automation
Market Analysis
Collaboration Skills
Communication Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce, digital marketing, and any specific platforms you've worked with, such as Adobe Commerce or Shopify. Use keywords from the job description to align your skills with what the company is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive and detail-driven approach can contribute to their ecommerce goals. Provide examples of past successes in similar roles to demonstrate your capability.

Showcase Analytical Skills: Since the role requires a data-driven approach, include specific examples of how you've used data to inform decisions in previous positions. Highlight any experience with performance tracking and reporting on ecommerce KPIs.

Highlight Collaboration Experience: Emphasise your ability to work collaboratively across teams, especially with marketing and product teams. Provide examples of successful projects where teamwork led to improved outcomes, showcasing your communication skills.

How to prepare for a job interview at Commercial Services Group

✨Showcase Your Ecommerce Knowledge

Make sure to brush up on your knowledge of ecommerce platforms like Adobe Commerce and Shopify. Be prepared to discuss your experience with these tools and how you've used them to drive sales and improve customer experiences.

✨Demonstrate Data-Driven Decision Making

Since the role requires a strong analytical approach, come ready to share examples of how you've used data to inform your decisions in previous roles. Highlight any specific KPIs you tracked and how they influenced your strategies.

✨Understand the Customer Journey

Familiarise yourself with the typical online customer journey, especially in the education sector. Be prepared to discuss how you would optimise this journey to enhance conversion rates and customer retention.

✨Prepare for Collaboration Questions

As the role involves working closely with marketing and product teams, think of examples that demonstrate your ability to collaborate effectively. Be ready to discuss how you’ve worked with others to achieve common goals in past positions.

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