Transfer Administration Manager

Social network you want to login/join with: Transfer Administration Manager, Newcastle upon Tyne Location: Newcastle upon Tyne, United Kingdom Job Category: Banking EU work permit required: Yes Job Reference: 16112_1748941010 Job Views: 4 Posted: 03.06.2025 Expiry Date: 18.07.2025 Job Description: Our client, a leading financial advisory firm, is recruiting for a Transfer Administration Manager to join on a permanent basis. You will oversee the process management and performance of the Investments pension transfers processing and servicing teams. Skills/Experience: Transfer administration experience Proven leadership of high-performing teams Experience managing pensions/ISA/GIA transfers processing and servicing teams Strong Excel skills Project management skills Process improvement skills Core Responsibilities: Manage pension/ISA/GIA transfers processing & servicing teams Develop a high-performing team Oversee incident updates, quality checks, complaint handling, breach reporting, escalation, and resolution Manage team reports and MI for management, including monthly reports Manage relationships with regulators and suppliers Monitor team performance against SLAs Analyze MI, identify trends, and recommend actions Deliver routine project work Manage new and inflight RFWs to completion Ensure tasks are completed within SLAs Resolve complaints within KPI timescales Benefits: Highly competitive salary Wider benefits package Core-Asset Consulting is an equal opportunities employer. Applicants must be eligible to work in the UK. For more information, see our Privacy Statement at our website . Application details and further information are available on our website. #J-18808-Ljbffr