At a Glance
- Tasks: Join our Repairs and Maintenance team to perform joinery repairs in Blackburn.
- Company: Together Housing Group is a leading non-profit housing association in the North of England.
- Benefits: Enjoy a competitive salary, flexible working hours, and 27 days annual leave plus bank holidays.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: You need a full UK driving licence and relevant joinery qualifications or experience.
- Other info: This role involves working with vulnerable individuals, requiring a Basic Criminal Disclosure.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Joiner/Joinery Technician to join the Repairs and Maintenance team in Lancashire, to cover the Blackburn area. As a Joiner, you will provide all types of joinery repairs to tenanted and vacant properties, with a customer service quality driven repair and maintenance service.
Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes across the region. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. We are committed to having a Diverse and Inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Requirements
- To carry out all types of joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
- To carry out work with an ethos of “Right First Time”, always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
- To organise your work to minimise lost or non-productive time, highlighting pro-actively if you have too much/too little work so that work can be re-allocated, extra work allocated etc as appropriate.
- To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager.
- To participate in a stand-by or call-out rota.
- To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature.
- To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources.
We are looking for someone who has:
- Full manual UK drivers licence.
- Experience of working competently in all disciplines normally expected of a qualified Joiner/Joinery Technician along with other associated building disciplines as required and as appropriate.
- Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate in Carpentry & Joinery or equivalent (NVQ Level 2).
- Experience of working in a customer service environment.
- Experience of maximising number of jobs completed and repairs completed in one visit.
Benefits
- Covering Blackburn and surrounding areas.
- Starting salary: £35,377.62 per annum.
- Use of company van.
- 27 days annual leave (rising to 32 over 5 years’ service) + bank holidays.
- A flexible working environment, with a range of family friendly policies.
- You will be working 37 hours per week between the hours of 8am until 8pm, 4 days on and 4 days off (rolling week) and you will be working shorter days on weekends.
- Wide range of professional and personal development training opportunities.
- Attractive pension scheme.
- A range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial advice.
This post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Joiner employer: Together Housing Group
Contact Detail:
Together Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joiner
✨Tip Number 1
Familiarise yourself with the specific joinery techniques and repairs mentioned in the job description. Being able to discuss these during an interview will show your expertise and understanding of the role.
✨Tip Number 2
Highlight any previous experience you have in customer service, as this role requires a strong focus on providing quality service. Be prepared to share examples of how you've successfully managed customer interactions.
✨Tip Number 3
Demonstrate your ability to work efficiently by discussing how you've maximised productivity in past roles. Mention any strategies you've used to complete multiple jobs in one visit, as this is a key requirement for the position.
✨Tip Number 4
Since the role involves working with vulnerable members of society, be ready to talk about your commitment to safety and compliance. Share any relevant training or experiences that showcase your dedication to maintaining high standards.
We think you need these skills to ace Joiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in joinery and any qualifications you possess, such as a City and Guilds Advanced Craft Certificate. Emphasise your customer service skills and ability to complete repairs efficiently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your commitment to quality workmanship and how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience: When filling out the application form, provide specific examples of past work experiences that demonstrate your ability to carry out joinery repairs and your problem-solving skills in a customer service environment.
Be Honest and Thorough: Ensure you fully answer all questions on the application form. If there are sections regarding your experience or qualifications, be honest and thorough to give the employer a clear picture of your capabilities.
How to prepare for a job interview at Together Housing Group
✨Showcase Your Joinery Skills
Be prepared to discuss your experience and qualifications in joinery. Bring along examples of your previous work or a portfolio if possible. This will demonstrate your competence and give the interviewer confidence in your abilities.
✨Emphasise Customer Service Experience
Since the role involves working in tenanted properties, highlight any previous customer service experience you have. Discuss how you handle customer interactions and ensure satisfaction, as this is crucial for the position.
✨Demonstrate Problem-Solving Skills
Prepare to talk about specific instances where you've had to diagnose and solve unexpected issues on the job. This will show your initiative and ability to think on your feet, which is essential for a joiner.
✨Understand the Company Values
Familiarise yourself with Together Housing Group's commitment to diversity and community. Be ready to discuss how your values align with theirs, as cultural fit is often just as important as technical skills.