At a Glance
- Tasks: Join our Repairs and Maintenance team to perform joinery repairs in Blackburn.
- Company: Together Housing Group is a leading non-profit housing association in the North of England.
- Benefits: Enjoy a competitive salary, flexible hours, 27 days leave, and professional development opportunities.
- Why this job: Make a real impact in your community while working in a diverse and inclusive environment.
- Qualifications: Must have a full UK driving licence and relevant joinery qualifications or experience.
- Other info: This role involves working with vulnerable individuals, requiring a Basic Criminal Disclosure.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for a Joiner/Joinery Technician to join the Repairs and Maintenance team in Lancashire, to cover the Blackburn area. As a Joiner, you will provide all types of joinery repairs to tenanted and vacant properties, with a customer service quality driven repair and maintenance service.
Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes across the region. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. We are committed to having a Diverse and Inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Requirements
- To carry out all types of joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
- To carry out work with an ethos of “Right First Time”, always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
- To organise your work to minimise lost or non-productive time, highlighting pro-actively if you have too much/too little work so that work can be re-allocated, extra work allocated etc as appropriate.
- To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager.
- To participate in a stand-by or call-out rota.
- To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature, obtaining approval beforehand as appropriate where the job is more expensive than anticipated, will take much longer than anticipated etc.
- To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources.
We are looking for someone who has:
- Full manual UK drivers licence.
- Experience of working competently in all disciplines normally expected of a qualified Joiner/Joinery Technician along with other associated building disciplines as required and as appropriate.
- Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate in Carpentry & Joinery or equivalent (NVQ Level 2).
- Experience of working in a customer service environment.
- Experience of maximising number of jobs completed and repairs completed in one visit.
Benefits
- Covering Blackburn and surrounding areas.
- Starting salary: £35,377.62 per annum.
- Use of company van.
- 27 days annual leave (rising to 32 over 5 years’ service) + bank holidays.
- A flexible working environment, with a range of family friendly policies.
- You will be working 37 hours per week between the hours of 8am until 8pm, 4 days on and 4 days off (rolling week) and you will be working shorter days on weekends.
- Wide range of professional and personal development training opportunities.
- Attractive pension scheme.
- A range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial advice.
This post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Contact Detail:
Together Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joiner
✨Tip Number 1
Familiarise yourself with the specific requirements of the Joiner role at Together Housing Group. Understanding their commitment to quality workmanship and customer service will help you align your skills and experiences with what they are looking for.
✨Tip Number 2
Network with current or former employees of Together Housing Group. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your experience in a customer service environment. Since this role involves working with tenants, showcasing your ability to communicate effectively and resolve issues will be crucial.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. The job requires you to use your initiative to diagnose and undertake repairs, so think of examples where you've successfully tackled unexpected challenges in your previous work.
We think you need these skills to ace Joiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in joinery and any qualifications you have, such as a City and Guilds Advanced Craft Certificate. Emphasise your customer service skills and ability to complete repairs efficiently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your commitment to quality workmanship and how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience: When filling out the application form, provide specific examples of past work that demonstrate your ability to carry out joinery repairs and your experience in a customer service environment. Use metrics where possible to show your impact.
Be Honest and Thorough: Ensure you fully answer all questions on the application form. If there are sections about your experience or qualifications, be honest and thorough to give the employer a clear picture of your capabilities.
How to prepare for a job interview at Together Housing Group
✨Showcase Your Joinery Skills
Be prepared to discuss your experience and qualifications in joinery. Bring examples of your previous work or a portfolio if possible, as this will demonstrate your competence and attention to detail.
✨Emphasise Customer Service Experience
Since the role involves working in a customer service environment, highlight any relevant experience you have. Share specific examples of how you've successfully handled customer interactions and resolved issues.
✨Demonstrate Problem-Solving Abilities
The job requires using initiative to diagnose and undertake repairs. Be ready to discuss situations where you've had to think on your feet and how you approached problem-solving in your previous roles.
✨Understand the Organisation's Values
Familiarise yourself with Together Housing Group's commitment to diversity and community. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of benefiting local communities.