At a Glance
- Tasks: Engage customers, provide excellent service, and represent the Calvin Klein brand.
- Company: Join PVH, a leading global apparel company with over 130 years of heritage.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Be part of an iconic brand and make a positive impact while developing your skills.
- Qualifications: Previous retail or hospitality experience and strong communication skills are essential.
- Other info: This is a temporary contract position at the Cotswolds Designer Outlet.
Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU
You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognise and celebrate the contributions and achievements of others. You’ll adapt fast. You’ll act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Contact Detail:
PVH Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate, Calvin Klein - Cotswolds Designer Outlet (Temp Contract)
✨Tip Number 1
Familiarise yourself with Calvin Klein's brand values and aesthetics. Understanding their minimalistic yet bold approach will help you connect better with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Engage with Calvin Klein's social media platforms like Instagram and TikTok. This will not only give you insights into current trends and campaigns but also allow you to speak knowledgeably about their latest collections during your interview.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of specific examples from your previous retail or hospitality experience. Highlight how you’ve gone above and beyond to ensure customer satisfaction, as this aligns with the role's responsibilities.
✨Tip Number 4
Demonstrate your adaptability by discussing times when you've successfully navigated change in a fast-paced environment. This will show that you can thrive in the dynamic retail landscape that Calvin Klein operates in.
We think you need these skills to ace Part Time Sales Associate, Calvin Klein - Cotswolds Designer Outlet (Temp Contract)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in the Calvin Klein brand. Familiarise yourself with their values, aesthetics, and recent campaigns. This will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or hospitality. Mention specific examples where you've provided excellent customer service or resolved customer queries effectively.
Showcase Your Communication Skills: As effective communication is key for this role, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've successfully collaborated with others in a team setting.
Personalise Your Cover Letter: Craft a personalised cover letter that speaks directly to the role of Sales Associate at Calvin Klein. Mention why you're passionate about the brand and how you can contribute to their mission of delivering high standards of customer service.
How to prepare for a job interview at PVH Corp.
✨Know the Brand Inside Out
Before your interview, make sure to research Calvin Klein thoroughly. Understand their brand values, recent campaigns, and product lines. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create a positive shopping experience.
✨Demonstrate Adaptability
Retail is fast-paced and ever-changing. Be ready to discuss how you've adapted to changes in previous roles. Share specific instances where you successfully navigated challenges or embraced new processes.
✨Emphasise Teamwork and Collaboration
Calvin Klein values collaboration. Be prepared to talk about how you've worked effectively within a team. Share stories that illustrate your ability to inspire trust and celebrate the contributions of others.