Trade Support Engineer

Trade Support Engineer

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support trading and settlement applications, ensuring smooth operations across global platforms.
  • Company: Join Macquarie, a leading global financial services group with 56 years of profitability.
  • Benefits: Enjoy a friendly team environment, diverse culture, and opportunities for personal growth.
  • Why this job: Be part of a dynamic team driving technology solutions in a regulated environment.
  • Qualifications: 5+ years in trading support, knowledge of trading systems, and familiarity with SQL and FIX protocol.
  • Other info: We value diversity and encourage applicants from all backgrounds to apply.

The predicted salary is between 43200 - 72000 £ per year.

Our Global Trade Support Services (TSS) team is responsible for supporting critical trading and settlement front-to-back applications. By working closely with our Equities and Equities Derivatives businesses, we ensure the seamless operation and success of our trading activities. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone contributes ideas and drives outcomes.

What role will you play? As a Trade Support Engineer, you will provide application support for front-to-back systems across equities and equities derivatives products. You will be responsible for operational technical support across global trading and settlement platforms at Macquarie, ensuring the successful delivery of key technology projects and initiatives. Your role involves responding to enquiries, managing escalations, and establishing close working partnerships with stakeholders in a highly operational and regulated environment.

What you offer:

  • 5+ years of experience working in a trading floor support role
  • Experience working with a mix of vendor and in-house trading systems and settlement platforms
  • Good knowledge of Windows Server, Unix, and SQL (both in physical and Cloud environments)
  • Experience of front-to-back trading lifecycles across equities and derivatives products
  • Familiarity with FIX protocol and Electronic Execution platforms

We love hearing from anyone inspired to build a better future with us. If you’re excited about the role or working at Macquarie, we encourage you to apply.

About Technology: Technology enables every aspect of Macquarie, for our people, our customers, and our communities. We’re a global team passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications, and designing tomorrow’s technology solutions.

Our commitment to diversity, equity, and inclusion: We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome discussions on how you can feel included and belong at Macquarie. We aim to provide reasonable adjustments during the recruitment process and employment. If you require additional assistance, please let us know during the application process.

Trade Support Engineer employer: Macquarie Bank Limited

At Macquarie, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Trade Support Services team. With a strong commitment to employee growth, we provide ample opportunities for professional development in a supportive environment, ensuring that every team member can contribute meaningfully to our success. Located in a vibrant financial hub, our diverse workforce thrives on inclusivity, making Macquarie not just a workplace, but a community where everyone is empowered to shape the future of finance.
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Contact Detail:

Macquarie Bank Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Support Engineer

✨Tip Number 1

Familiarise yourself with the specific trading systems and platforms mentioned in the job description. Understanding how these systems operate will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Macquarie, especially those in the Trade Support team. They can provide valuable insights into the company culture and the specifics of the role, which can be beneficial for your application.

✨Tip Number 3

Brush up on your knowledge of the FIX protocol and electronic execution platforms. Being able to discuss these topics confidently in an interview will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with operational technical support in a trading environment. Be ready to share specific examples of how you've managed escalations and collaborated with stakeholders to resolve issues.

We think you need these skills to ace Trade Support Engineer

Application Support
Trading Floor Experience
Vendor and In-House Trading Systems Knowledge
Settlement Platforms Expertise
Windows Server Proficiency
Unix Knowledge
SQL Skills (Physical and Cloud)
Understanding of Front-to-Back Trading Lifecycles
Equities and Derivatives Products Familiarity
FIX Protocol Knowledge
Electronic Execution Platforms Experience
Stakeholder Management
Operational Support Skills
Escalation Management
Technical Problem-Solving

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Support Engineer. Familiarise yourself with the trading and settlement processes, as well as the technologies mentioned in the job description.

Tailor Your CV: Highlight your relevant experience in trading floor support roles, especially your familiarity with vendor and in-house trading systems. Make sure to include specific examples of your work with Windows Server, Unix, SQL, and any experience with FIX protocol.

Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention how your background aligns with Macquarie's values and how you can contribute to their diverse and inclusive environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in a technical support role.

How to prepare for a job interview at Macquarie Bank Limited

✨Showcase Your Technical Skills

Make sure to highlight your experience with Windows Server, Unix, and SQL during the interview. Be prepared to discuss specific projects where you utilised these skills, especially in relation to trading systems and settlement platforms.

✨Understand the Trading Lifecycle

Familiarise yourself with the front-to-back trading lifecycles, particularly in equities and derivatives. Be ready to explain how your previous roles have prepared you to support these processes effectively.

✨Demonstrate Problem-Solving Abilities

As a Trade Support Engineer, you'll need to manage escalations and respond to enquiries. Prepare examples of past challenges you've faced in a trading support role and how you resolved them, showcasing your analytical and troubleshooting skills.

✨Build Rapport with Stakeholders

Since the role involves establishing close working partnerships, think about how you can demonstrate your interpersonal skills. Share experiences where you successfully collaborated with stakeholders to achieve common goals, emphasising your ability to communicate effectively in a regulated environment.

Trade Support Engineer
Macquarie Bank Limited
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