Zoom Contact Center Sales Specialist

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What You Can Expect

As an Account Executive, your task is to sell our CX platform to companies with 1000+ employees. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalised customer experiences that drive loyalty.

What You Can Expect

As an Account Executive, your task is to sell our CX platform to companies with 1000+ employees. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalised customer experiences that drive loyalty.

About The Team

Zoom Contact Center is a contact center as a service (CCaaS) that combines contact center services with Zoom\’s unified communications solutions. It can be used as a standalone customer experience solution or integrated into an existing website or application.

The Zoom sales team is a dynamic force driving the company\’s success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom\’s global presence and ensuring businesses harness the full potential of virtual collaboration.

What We’re Looking For

• Demonstrate exceptional sales and support skills for Cloud Contact Center resulting in valuable partnerships
• Have leadership experience in training others with product/service demos, sales guides, and learning materials
• Fluency in English or any additional language
• Possess significant expertise in Cloud Contact Center operations and management
• Have Salesforce CRM experience, as well as Dynamics, ZoomInfo, SalesNavigator, DiscoverOrg

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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