Service Manager (Navigators Project and Home Visiting Team)

Service Manager (Navigators Project and Home Visiting Team)

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million. In addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations, and our local Integrated Care System.

Why we need you

We’re recruiting a Service Manager for our Financial Resilience Navigators project and Home Visiting Team. This role will sit within our Management Team, and we expect the successful candidate to divide their time roughly equally between the two projects.

This role might suit applicants with experience in giving advice and supervising advice services, but it also offers opportunities to develop skills and knowledge around Monitoring, Evaluation, and Learning, as the Financial Resilience Navigators project is a pilot that will be externally evaluated.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity, and working inclusively. We welcome applications from all suitably qualified people but particularly from Black, Asian, and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

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