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- Tasks: Manage the Miele webshop, focusing on brand building, sales, and user experience.
- Company: Join Miele, a leading brand committed to quality and customer satisfaction.
- Benefits: Enjoy a salary up to £48,000 and a competitive benefits package.
- Why this job: Be part of a team that values personal growth and exceptional customer experiences.
- Qualifications: Degree in Marketing or 5+ years in digital marketing and website management required.
- Other info: Collaborate with global teams and travel opportunities available.
The predicted salary is between 28800 - 48000 £ per year.
Purpose of role: The e-com and own web-shop manager manages the Miele webshop in relation to brand building, sales, conversion A/B testing, reporting and executing content strategy. Implements CX / UX approach in the market with the aim of providing best-in-class customer experience on the Miele webshop. Executes local SEO strategy by optimising meta tags and contents to local needs.
Job responsibilities:
- WEBSITE MANAGEMENT
- Content Management: Ensure that the webshop/website content is current and engaging and implement content from global marketing campaigns.
- UX/UI Design: Permanent optimisation of the user experience.
- Best-in-Class user experience for direct and indirect sales.
- Conversion Optimisation: Analyse and optimise conversion rates through A/B testing, improving checkout processes and other measures.
- Optimisation of the Webshop/Website for Search Engines (SEO).
- Monitoring and control of all Webshop/Website functions.
- Manage the Webshop/Website platform in collaboration with central digital and IT teams (including technical updates, security measures, etc.).
- Use web analytics tools to analyse user behaviour and derive optimisation strategies.
Skills and Competencies:
- Educated to degree level in a relevant discipline (Marketing, Digital Marketing) or with 5+ years digital marketing experience.
- 5+ years business experience in website management or similar digital role.
- Broad and up-to-date knowledge in the respective areas of responsibility.
- Driving results based on a consumer centric thinking, performance/result oriented.
- High business acumen & commercial mindset.
- Strategic thinker and operational realiser.
- Ability to manage and collaborate with multiple stakeholders.
- Strong communication skills (fluent in English).
- Team player.
- Willingness to travel.
What to expect from us: In addition to a strong commitment to your personal development and growth, we can offer you a salary of up to £48,000 plus a competitive benefits package. With Miele you can truly develop yourself, pursue your own career path, stay with us for the long term and help us reach higher levels of customer delight. We want you to feel you can join a team where we will help you reach your potential, own your career path, be respected and perform at your best. Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.
Please apply below by sharing your CV and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section.
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-com and Own Web-Shop Manager
✨Tip Number 1
Familiarise yourself with Miele's brand values and customer experience philosophy. Understanding their approach will help you align your application and discussions with their expectations, showcasing your fit for the role.
✨Tip Number 2
Stay updated on the latest trends in e-commerce and digital marketing. Being knowledgeable about current strategies, especially in UX/UI design and SEO, will allow you to speak confidently about how you can contribute to Miele's webshop.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed website content or improved conversion rates. Having specific metrics or outcomes to discuss will demonstrate your capability and results-driven mindset.
✨Tip Number 4
Network with professionals in the e-commerce field, particularly those who have experience with webshops. Engaging with others can provide insights into best practices and may even lead to referrals that could strengthen your application.
We think you need these skills to ace E-com and Own Web-Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and website management. Focus on your achievements in conversion optimisation, content management, and any specific tools or strategies you've used that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate why you want to work for Miele and how your skills make you the perfect fit for the role. Address the questions 'why Miele?' and 'why me?' directly, showcasing your passion for customer experience and digital marketing.
Showcase Relevant Skills: Highlight your experience with A/B testing, SEO strategies, and UX/UI design in both your CV and cover letter. Provide specific examples of how you've improved user experience and conversion rates in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Miele GB
✨Know Your E-commerce Basics
Make sure you brush up on your e-commerce knowledge, especially regarding website management and conversion optimisation. Be prepared to discuss specific strategies you've used in the past to improve user experience and sales.
✨Showcase Your Analytical Skills
Since the role involves data analysis and A/B testing, be ready to share examples of how you've used analytics tools to drive decisions. Highlight any successful campaigns where your insights led to measurable improvements.
✨Demonstrate Your SEO Knowledge
Familiarise yourself with local SEO strategies and be prepared to discuss how you've optimised content for search engines in previous roles. Mention any specific techniques you've implemented that resulted in increased visibility or traffic.
✨Prepare Questions About Team Collaboration
As the role requires managing multiple stakeholders, think of insightful questions about team dynamics and collaboration. This shows your interest in working effectively within a team and understanding the company's culture.
