Senior Claims Executive / Advocate
Senior Claims Executive / Advocate

Senior Claims Executive / Advocate

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage claims programmes for top UK clients in various sectors.
  • Company: Join Lockton, the world's largest privately owned insurance broker with impressive growth.
  • Benefits: Enjoy agile working, with flexibility and travel opportunities across the UK.
  • Why this job: Be part of a dynamic team making a real impact in the insurance industry.
  • Qualifications: Looking for organised individuals with strong technical skills and claims advocacy experience.
  • Other info: Opportunity to author updates, deliver training, and engage in claims audits.

The predicted salary is between 43200 - 72000 £ per year.

Lockton is the largest privately owned insurance broker in the world. Unencumbered by shareholders, we consistently demonstrate double digit organic growth. Our claims team is made up of over 130 claims specialists across 5 locations.

Due to the team having significantly expanded in size across the past 5 years and following a number of major client wins, we are now seeking a Senior Claims Advocate/Executive who will be responsible for managing the claims programmes of a selection of our UK P&C clients. These clients are likely to include household names in the retail, manufacturing, food & drink, hospitality and logistics sectors.

The successful candidate will be a highly organised, technical and robust claims advocate, reviewing policy coverage and making arguments on their client’s behalf to deliver outstanding claims outcomes. This role could also involve:

  • Authoring technical updates
  • Delivering training
  • Undertaking claims audits
  • Displaying a full understanding of the industry and regulatory landscape

Lockton are operating in an agile working environment and the successful candidate will be expected to be in a UK office for at least one day per week, subject to client/external meetings. This role will require travel across the UK, either to client premises or Lockton offices.

Senior Claims Executive / Advocate employer: Click To Hired

Lockton is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development within the insurance sector. With a strong focus on collaboration and innovation, our team enjoys the benefits of working in an agile environment, alongside industry-leading professionals, while managing high-profile claims for renowned clients across various sectors. The opportunity to engage in meaningful work, coupled with our commitment to fostering talent and providing comprehensive training, makes Lockton a rewarding place to advance your career.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Claims Executive / Advocate

✨Tip Number 1

Familiarise yourself with the specific sectors Lockton operates in, such as retail and logistics. Understanding the unique challenges and claims processes in these industries will help you stand out during discussions.

✨Tip Number 2

Network with current or former employees of Lockton to gain insights into their company culture and expectations for the Senior Claims Executive role. This can provide you with valuable information that may not be publicly available.

✨Tip Number 3

Stay updated on the latest trends and regulatory changes in the insurance industry. Being knowledgeable about current events will demonstrate your commitment and expertise during interviews.

✨Tip Number 4

Prepare to discuss specific examples from your past experience where you've successfully managed claims or advocated for clients. Highlighting your achievements will showcase your capability for this role.

We think you need these skills to ace Senior Claims Executive / Advocate

Claims Management
Policy Coverage Analysis
Technical Writing
Client Advocacy
Negotiation Skills
Regulatory Knowledge
Training and Development
Attention to Detail
Organisational Skills
Communication Skills
Problem-Solving Skills
Industry Knowledge (Insurance)
Agile Working
Travel Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Claims Executive/Advocate position. Tailor your application to highlight relevant experience in managing claims programmes and advocating for clients.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the insurance industry, particularly in claims management. Provide specific examples of how you've successfully handled claims, reviewed policy coverage, or delivered training.

Showcase Your Skills: Demonstrate your organisational skills and technical knowledge in your application. Mention any relevant qualifications or certifications that showcase your expertise in the claims process and regulatory landscape.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are a great fit for Lockton. Discuss your passion for the industry, your understanding of client needs, and how you can contribute to their continued success.

How to prepare for a job interview at Click To Hired

✨Know Your Claims Inside Out

As a Senior Claims Executive, you'll need to demonstrate a deep understanding of claims management. Brush up on the latest industry trends, regulatory changes, and common challenges faced by clients in sectors like retail and logistics. This knowledge will help you answer questions confidently and show your expertise.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to advocate for clients. Think of specific examples from your past experience where you've successfully managed claims or resolved disputes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Showcase Your Communication Skills

Effective communication is key in this role, especially when dealing with clients and stakeholders. Be prepared to discuss how you've communicated complex information clearly in the past. You might also want to practice explaining technical concepts in simple terms, as this will be crucial when delivering training or updates.

✨Demonstrate Organisational Skills

Given the fast-paced nature of the role, showcasing your organisational skills is essential. Be ready to discuss how you prioritise tasks, manage multiple claims simultaneously, and ensure deadlines are met. Providing examples of tools or methods you use to stay organised can also impress your interviewers.

Senior Claims Executive / Advocate
Click To Hired
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