Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a business centre, ensuring top-notch customer service and driving sales.
- Company: Join a dynamic UK-wide business focused on client satisfaction and growth.
- Benefits: Earn commission on new sales and enjoy a vibrant work environment.
- Why this job: Perfect for outgoing individuals who thrive on building relationships and making an impact.
- Qualifications: Ideal candidates have experience in retail or hospitality with strong customer service skills.
- Other info: Opportunity to develop your career while working in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Supporting the Operations Manager of a UK wide business, this varied role will manage a business centre, ensuring customer service excellence is a priority and creating a working environment that attracts new business and retains existing clients. Commission will be paid on all new sales and renewals.
We are looking for an outgoing, resourceful candidate, possibly from a background in retail, hospitality or similar, where juggling priorities alongside customer satisfaction are part of every day.
The Centre Manager will be:
- Looking after existing clients by establishing and maintaining strong relationships and ensuring the delivery of high standards of customer service.
- Taking responsibility for driving the sales, conducting tours for prospective clients, and promoting the centre and the company locally through business networking and generating business referrals.
- Increasing revenue opportunities through strong product sales and renewal negotiations.
- Driving and maximizing service revenue through up selling services to clients.
- Managing the monthly billing and client invoicing process, and work alongside the Finance Team to recover outstanding monies from clients in a timely manner.
- Monitoring, recording, analysing, and reporting on activities relating to occupancy, debt, and renewals with effective use of the CRM.
Business Centre Manager employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Manager
✨Tip Number 1
Network like a pro! Attend local business events and networking meet-ups to connect with potential clients and industry peers. Building relationships in your community can lead to valuable referrals and insights into what businesses are looking for.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's a casual chat or a formal meeting, demonstrate your ability to engage with people and prioritise their needs. This will highlight your suitability for a role focused on customer satisfaction.
✨Tip Number 3
Familiarise yourself with the local market and competitors. Understanding what makes your business centre unique compared to others will help you articulate your value proposition effectively when speaking to potential clients.
✨Tip Number 4
Prepare to discuss your sales strategies. Think about how you would approach upselling services and negotiating renewals. Being ready with specific examples of how you've successfully driven sales in previous roles will set you apart from other candidates.
We think you need these skills to ace Business Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and relationship management. Use specific examples from your background in retail or hospitality to demonstrate your ability to juggle priorities and maintain high standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Business Centre Manager, particularly in driving sales and maintaining client relationships.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any sales targets you exceeded or successful projects that improved customer satisfaction. This will help illustrate your capability to drive revenue and enhance client experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Customer Service Skills
As a Business Centre Manager, customer service excellence is key. Be prepared to share specific examples from your past experiences in retail or hospitality where you successfully managed client relationships and resolved issues.
✨Demonstrate Your Sales Acumen
Since the role involves driving sales and managing renewals, highlight your experience in upselling and negotiating. Discuss any strategies you've used to increase revenue and how you’ve successfully closed deals in previous roles.
✨Familiarise Yourself with the Company
Research the company and its business centres thoroughly. Understand their services, target market, and local competition. This knowledge will help you tailor your responses and show genuine interest during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple priorities. Prepare scenarios where you had to juggle tasks while maintaining high customer satisfaction, as this reflects the daily challenges of the role.
