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- Tasks: Lead the global technology strategy for Order to Cash solutions and optimise digital systems.
- Company: Join a globally recognised consumer goods organisation driving digital transformation.
- Benefits: Enjoy a competitive salary, car allowance, bonus, and comprehensive benefits.
- Why this job: Be part of a high-performing team making impactful changes in a dynamic environment.
- Qualifications: Experience in leading O2C technology portfolios and understanding commercial processes is essential.
- Other info: This role encourages diverse applicants; don't hesitate to apply even if you don't meet all criteria.
The predicted salary is between 54000 - 126000 £ per year.
We’re partnering with a globally recognised consumer goods organisation that is making significant strides in digital transformation across its global functions. With ambitious growth plans and continued investment in technology, this business is looking for a strategic leader to take full ownership of its Order to Cash (O2C) technology solutions globally.
The role: As Head of Technology Solutions – Order to Cash, you’ll play a critical role in designing, delivering, and optimising digital systems that underpin the entire O2C lifecycle — from order capture and fulfilment through to billing, credit management, and cash collection. This is a senior leadership position based full-time at the company’s global headquarters in Chiswick, London. You’ll work cross-functionally with commercial, finance, supply chain, and IT teams to define the technology roadmap, implement scalable global solutions, and create real, measurable value across the business.
Key Responsibilities:
- Own and lead the global technology strategy and digital roadmap for all systems supporting the Order to Cash process.
- Design, plan, and implement scalable commercial application solutions that address complex global business needs.
- Ensure end-to-end lifecycle management of digital services within the O2C domain, from solution architecture through to post-implementation optimisation.
- Collaborate closely with regional and global stakeholders to ensure alignment between business needs and technical delivery.
- Create Centres of Excellence to support consistency, process optimisation, and innovation across markets.
- Lead governance processes and establish frameworks to manage project portfolios and drive prioritisation across regions.
- Ensure integration, user adoption, and performance of systems through structured testing, rollout, and feedback loops.
- Drive ongoing improvement using data insights and stakeholder engagement to maximise ROI on digital investments.
About you:
- Proven experience leading global technology or application portfolios, with essential expertise in the full Order to Cash (O2C) lifecycle.
- Deep understanding of commercial, finance, or supply chain processes and the digital solutions that enable them.
- Hands-on experience with ERP systems and enterprise platforms (e.g. SAP, CRM, EDI, automation and integration tools).
- Strong leadership and stakeholder management skills, with the ability to influence across matrixed global teams.
- Strategic thinker with a delivery-focused mindset and passion for operational excellence.
- Comfortable managing complexity and ambiguity while driving digital innovation and transformation at scale.
Why apply?
This is a rare opportunity to join a high-performing, forward-thinking business at a pivotal stage of transformation. You’ll be empowered to lead real change, supported by senior stakeholders, and backed by investment in people, technology, and long-term strategic growth.
Don’t meet every single requirement? At Realise, we are committed to supporting inclusive and diverse workplaces. If this role excites you but your experience doesn’t align perfectly with every requirement, we still encourage you to apply — you may be exactly who we’re looking for.
Head of Technology Solutions - Order to Cash employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Solutions - Order to Cash
✨Tip Number 1
Familiarise yourself with the latest trends in Order to Cash technology solutions. Understanding the current landscape will help you speak confidently about how you can contribute to the company's digital transformation.
✨Tip Number 2
Network with professionals in the consumer goods sector, especially those involved in O2C processes. Engaging with industry peers can provide insights and potentially valuable connections that may help you during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led technology initiatives in the past. Highlighting your hands-on experience with ERP systems and your strategic approach will demonstrate your capability for this senior leadership role.
✨Tip Number 4
Showcase your leadership style and stakeholder management skills during interviews. Be ready to explain how you've influenced cross-functional teams and driven change in previous roles, as this is crucial for the position.
We think you need these skills to ace Head of Technology Solutions - Order to Cash
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Technology Solutions – Order to Cash position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in leading technology solutions, particularly in the Order to Cash lifecycle. Use specific examples that demonstrate your expertise with ERP systems and your leadership capabilities.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasise your strategic thinking and delivery-focused mindset, and explain how your experience aligns with the company's goals for digital transformation.
Highlight Leadership Skills: In both your CV and cover letter, showcase your leadership and stakeholder management skills. Provide examples of how you've influenced teams and driven change in previous roles, especially in complex environments.
How to prepare for a job interview at Job Traffic
✨Understand the O2C Lifecycle
Make sure you have a solid grasp of the Order to Cash process. Be prepared to discuss how your experience aligns with each stage, from order capture to cash collection. This will show your potential employer that you can lead their technology solutions effectively.
✨Showcase Your Leadership Skills
As a senior role, they’ll be looking for strong leadership qualities. Prepare examples of how you've successfully led teams and managed stakeholders in previous positions. Highlight your ability to influence and drive change across global teams.
✨Demonstrate Technical Proficiency
Familiarise yourself with relevant ERP systems and enterprise platforms like SAP and CRM tools. Be ready to discuss your hands-on experience with these technologies and how they can be leveraged to optimise the O2C process.
✨Prepare for Strategic Discussions
This role requires a strategic thinker. Think about how you would define a technology roadmap and implement scalable solutions. Be prepared to discuss your vision for digital transformation and how it can create measurable value for the business.
