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- Tasks: Manage relationships with tier-one banks and drive commercial expansion.
- Company: Join a high-growth London fintech revolutionising non-financial-risk controls.
- Benefits: Enjoy a competitive salary, equity options, and a hybrid work model.
- Why this job: Be part of a dynamic team with a clear path to leadership and impactful client engagement.
- Qualifications: 8-12 years in consulting or banking with proven account growth and retention.
- Other info: This is a permanent role with opportunities for mentorship and professional development.
The predicted salary is between 110000 - 125000 £ per year.
A high-growth London fintech (≈60 employees) has built a SaaS platform that benchmarks non-financial-risk controls across global banks and converts peer data into actionable insight. With fresh backing from several tier-one institutions and a recent surge in client demand, the firm is expanding its five-person Relationship-Management team.
Your mission:
- Hold 1-3 tier-one bank relationships as trusted adviser to C-suite risk sponsors.
- Lead the 18-month engagement cycle: data onboarding → insight narrative → board presentation.
- Drive commercial expansion – identify new use-cases, align funding cycles, close seven-figure upsell.
- Mentor a small RM squad, refine playbooks, feed structured feedback to Product/AI teams.
- Operate as the internal “voice of the client”, demanding resources and clearing roadblocks.
Must-haves:
- 8-12 years in Big 4 / strategy consulting, RegTech strategic accounts, or bank COO/change.
- Proven multi-year growth of ≥£5 m per account and >90 % retention.
- Credibility in non-financial-risk control frameworks; comfortable with data-storytelling.
- Gravitas, strategic lens, and hands-on project discipline.
What’s on offer:
- High-impact seat accelerating a well-funded scale-up.
- Competitive six-figure base + equity tied to platform growth.
- Hybrid model: two days in City hub; travel for key client meetings only.
- Clear path to Head-of-RM as the client book expands.
Relationship Management Director employer: Robert Walters UK
Contact Detail:
Robert Walters UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Management Director
✨Tip Number 1
Network with professionals in the fintech and banking sectors. Attend industry events, webinars, or conferences where you can meet potential colleagues or clients. Building relationships now can give you a leg up when applying for the Relationship Management Director position.
✨Tip Number 2
Familiarise yourself with the latest trends in non-financial risk controls and RegTech solutions. Being well-versed in current developments will not only boost your confidence but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven growth and retention in previous roles. Highlighting your achievements in managing large accounts and upselling will showcase your suitability for this high-impact role.
✨Tip Number 4
Research the company’s recent projects and client success stories. Understanding their SaaS platform and how it benefits tier-one banks will allow you to speak knowledgeably about their offerings and align your experience with their needs.
We think you need these skills to ace Relationship Management Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in relationship management, particularly within fintech or banking. Emphasise your achievements in driving growth and retention, as well as any experience with non-financial-risk control frameworks.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role and the company's mission. Share specific examples of how you've successfully managed client relationships and driven commercial expansion in previous roles.
Showcase Data Storytelling Skills: Since the role requires comfort with data storytelling, include examples in your application that illustrate your ability to convert complex data into actionable insights. This could be through case studies or specific projects you've led.
Highlight Leadership Experience: As mentoring a small RM squad is part of the job, make sure to highlight any leadership or mentoring experience you have. Discuss how you've refined processes or provided feedback to teams in the past.
How to prepare for a job interview at Robert Walters UK
✨Understand the Company and Its Clients
Before the interview, research the fintech company thoroughly. Familiarise yourself with their SaaS platform, the specific non-financial-risk controls they benchmark, and their tier-one bank clients. This knowledge will help you demonstrate your understanding of their business and how you can add value.
✨Showcase Your Relationship Management Skills
Prepare to discuss your experience in managing high-level client relationships, particularly with C-suite executives. Highlight specific examples where you've successfully driven engagement cycles or expanded accounts, as this aligns directly with the role's responsibilities.
✨Demonstrate Data Storytelling Ability
Since the role requires comfort with data storytelling, be ready to explain how you've used data to drive insights and decisions in previous roles. Consider preparing a brief case study or example that illustrates your ability to turn complex data into actionable narratives.
✨Prepare for Strategic Questions
Expect questions that assess your strategic thinking and project discipline. Be prepared to discuss how you've approached growth strategies in the past, including identifying new use-cases and aligning funding cycles. This will showcase your ability to think critically and strategically about the role.
