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- Tasks: Engage with customers, provide excellent service, and maximise sales in our Home department.
- Company: Liberty is a unique destination for home treasures, offering eclectic collections and exceptional customer experiences.
- Benefits: Enjoy a vibrant work environment, employee discounts, and opportunities for personal growth.
- Why this job: Join a creative team passionate about interiors and homeware, making every day exciting and fulfilling.
- Qualifications: No specific experience required, just a passion for homeware and a drive to excel in sales.
- Other info: Perfect for high school and college students looking for flexible hours and a fun workplace.
The predicted salary is between 28800 - 43200 £ per year.
Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our Home department is the place to be for those searching for that unexpected gem.
We are on the lookout for Sales Associates to come on board and join us across our Cook & Dine, East gallery and Liberty London divisions, so if you’re inspired by interiors and obsessive over homeware, carry on reading.
Key Responsibilities- Provides service excellence to maximise sales
- Is visible on the floor
- Acknowledges all customers to the department
- Engages with customers by approaching them and initiating conversation
- Asks open ended questions to establish customer needs
- Confidently demonstrates product knowledge
- Maximises sale by offering additional products and services
- Overcomes objections by offering alternatives
- Operates till efficiently
- Informs customer of current events and promotions
- Takes every opportunity to promote and open Liberty Loyalty Card
- Takes personal responsibility for ensuring customer problems are resolved
- Creates further selling opportunities by taking customer details and contacting them to give them a reason to return
- Excels in achieving personal goals
- Consistently delivers a great performance
- Has a strong customer centric focus
- Works well with others
- Demonstrates a real drive for excellence
- Up to date with current trends and relevant brands
Sales Associate - Home employer: Liberty.
Contact Detail:
Liberty. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Home
✨Tip Number 1
Familiarise yourself with the latest trends in homeware and interior design. Being knowledgeable about current styles and popular brands will help you engage customers effectively and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your customer engagement skills by role-playing with friends or family. This will help you feel more comfortable approaching customers, asking open-ended questions, and initiating conversations that lead to sales.
✨Tip Number 3
Make sure to visit Liberty's website and social media pages to stay updated on current promotions and events. This knowledge will allow you to inform customers effectively and create selling opportunities.
✨Tip Number 4
Network with current employees or others in the retail industry to gain insights into what makes a successful Sales Associate at Liberty. Their experiences can provide valuable tips on how to excel in the role and stand out during the hiring process.
We think you need these skills to ace Sales Associate - Home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion: In your cover letter, express your enthusiasm for homeware and interiors. Share any relevant experiences or interests that demonstrate your passion for the industry and how it relates to Liberty's offerings.
Highlight Customer Service Skills: Since the role focuses on providing excellent customer service, make sure to include specific examples from your past experiences where you successfully engaged with customers, resolved issues, or maximised sales.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Liberty.
✨Show Your Passion for Homeware
Make sure to express your enthusiasm for home interiors and decorative pieces during the interview. Share specific examples of your favourite products or trends, as this will demonstrate your genuine interest in the role and the brand.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you would approach customers and initiate conversations. Think of open-ended questions you could ask to understand their needs better, as this aligns with the responsibilities of a Sales Associate.
✨Highlight Your Product Knowledge
Familiarise yourself with Liberty's product range and current promotions before the interview. Being able to confidently discuss specific items or collections will show that you are proactive and knowledgeable, which is crucial for maximising sales.
✨Emphasise Teamwork and Collaboration
Since the role requires working well with others, be ready to share examples of how you've successfully collaborated in previous roles. Highlighting your ability to work as part of a team will resonate well with the interviewers.
