Payouts Administrator

Join a High-Energy, Customer-First Finance Team!

About the Role:

Are you looking for a role that mixes precision, people skills, and pace? We’re on the hunt for an enthusiastic and detail-loving Payouts Administrator to become a vital part of our high-performing, supportive team.

You\’ll play a key role in our customers’ car-buying journey—helping to get the funds flowing smoothly between lenders, dealerships, and drivers so that our customers can hit the road in their perfect car, stress-free.

What You’ll Be Doing:

• Managing the loan payout process from start to finish, making sure everything runs like clockwork and stays compliant with FCA regulations.
• Being the friendly and informative go-to for customers during the payout process—keeping them in the loop on timelines and paperwork.
• Working with our sales team, national dealerships, and lending partners to keep everything moving quickly and accurately.
• Using our CRM system to process information and track progress.
• Keeping documentation in order and ensuring every ‘i’ is dotted and ‘t’ is crossed.

What We’re Looking For:

• Previous experience in an administrative role (bonus points for finance or automotive industry background!).
• Eagle-eyed attention to detail and excellent organisational skills.
• Top-notch communication—whether it’s over the phone or email, you know how to keep people informed and reassured.
• A team player with the confidence to take ownership of your workload.
• Comfortable with digital tools, CRM systems, and spreadsheets.

The Details:

• Salary: £25,000 – £30,000
• Performance-based commission available
• Hours: 09:30 – 18:00, Monday to Saturday (with a weekday off if you work Saturday)

Why You’ll Love Working With Us:

🌱 Brilliant coaching and mentoring from day one to help you grow

⚡ A buzzing, fast-paced workplace with real opportunities for progression

🎉 Regular team socials and fun incentives (think spot prizes, free food, and more!)

🧘 A supportive culture that values wellbeing, with access to an Employee Assistance Programme

🎂 Your birthday off – because cake > emails

🌟 Your potential matters – even if you don’t tick every box, we’d still love to hear from you!

Apply now and let’s get things rolling!