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- Tasks: Lead CRM campaigns and customer journeys using Microsoft Dynamics 365.
- Company: Join a top professional services firm in Guildford focused on digital growth.
- Benefits: Enjoy a competitive salary, benefits, and a 4-day work week on-site.
- Why this job: Make a real impact in a friendly, ambitious environment with room for growth.
- Qualifications: Experience in CRM management with Dynamics 365 and a collaborative mindset required.
- Other info: Bonus points for knowledge of Power Automate and Power BI.
The predicted salary is between 52000 - 78000 £ per year.
Are you a strategic and hands-on CRM Campaign Manager with expertise in Microsoft Dynamics 365? We’re hiring on behalf of a leading professional services firm in Guildford, looking for someone to take full ownership of their CRM-led campaign activity and customer journeys. This is a great opportunity to join a digitally progressive environment where CRM is seen as a key lever for growth.
Salary up to £65,000 - 75,000 + Benefits - 4 days per week on-site in Guildford.
What You’ll Be Doing- Plan, build, and execute marketing campaigns using Dynamics 365 Marketing.
- Create segmented customer journeys and trigger-based automation workflows.
- Own campaign analytics and drive continuous improvements using performance data.
- Collaborate cross-functionally with stakeholders in sales, digital, and IT.
- Ensure CRM data integrity and campaign reporting accuracy.
- Proven experience in CRM campaign management using Microsoft Dynamics 365.
- Strong understanding of lead nurturing, segmentation, and lifecycle automation.
- A collaborative mindset with the ability to thrive in an office-based team (minimum 4 days a week).
- Experience or familiarity with Power Automate is a strong advantage – the team is exploring how it can be leveraged to scale CRM automation and integrations.
- Bonus points for knowledge of Power BI and data-driven campaign optimisation.
- High-ownership role in a well-resourced and digitally ambitious business.
- Room to grow and shape CRM best practices from the ground up.
- Friendly, professional culture with great visibility and autonomy.
Ready to step into a CRM leadership role and drive real impact? Apply now or message us to learn more.
CRM Manager employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and its features, especially those related to campaign management. Consider taking a short online course or certification to boost your knowledge and demonstrate your commitment to mastering the platform.
✨Tip Number 2
Network with professionals in the CRM field, particularly those who have experience with Dynamics 365. Attend industry events or join relevant online forums to connect with potential colleagues and learn about best practices in CRM campaign management.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive campaign improvements in previous roles. Be ready to discuss specific metrics and outcomes during interviews to highlight your impact on past projects.
✨Tip Number 4
Demonstrate your collaborative mindset by preparing examples of successful cross-functional projects you've been involved in. Highlight how you worked with sales, digital, and IT teams to achieve common goals, as this will resonate well with the company's culture.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and CRM campaign management. Use specific examples that demonstrate your ability to plan, build, and execute marketing campaigns.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills in lead nurturing, segmentation, and lifecycle automation align with the job requirements.
Showcase Analytical Skills: Emphasise your experience with campaign analytics and performance data. Provide examples of how you've driven continuous improvements in past roles using data-driven insights.
Highlight Collaboration Experience: Since the role requires cross-functional collaboration, mention any relevant experiences where you've worked with sales, digital, or IT teams. This will show your ability to thrive in a team-oriented environment.
How to prepare for a job interview at LinkedIn
✨Showcase Your CRM Expertise
Be prepared to discuss your hands-on experience with Microsoft Dynamics 365. Highlight specific campaigns you've managed, focusing on the strategies you employed and the results achieved.
✨Demonstrate Analytical Skills
Since you'll be owning campaign analytics, come equipped with examples of how you've used data to drive improvements in past campaigns. Discuss any tools or methodologies you used to analyse performance data.
✨Emphasise Collaboration
This role requires working closely with various teams. Share experiences where you successfully collaborated with sales, digital, or IT teams to achieve common goals, showcasing your ability to thrive in a team environment.
✨Familiarity with Automation Tools
If you have experience with Power Automate or similar tools, make sure to mention it. Discuss how you've leveraged automation to enhance CRM processes and improve efficiency in your previous roles.
