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For Companies At a Glance
- Tasks: Lead a dynamic team to smash sales targets and deliver top-notch customer service.
- Company: Join Smyths Toys, a leading retailer of children's toys with stores across Europe and the UK.
- Benefits: Enjoy competitive salary, bonuses, discounts, and generous leave plus more perks!
- Why this job: Be part of an exciting new store opening and grow your retail management career with us.
- Qualifications: Proven experience as a Duty Manager in fast-paced retail; strong leadership and communication skills required.
- Other info: We're an equal opportunity employer, valuing your ability above all else.
The predicted salary is between 24800 - 43400 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role. Are you up for the challenge? Then please apply online today!
About The Role
We are looking to recruit a Duty Manager for our brand new store in Coventry. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £31,000+ depending on experience
Responsibilities
- Sales
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team’s familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team’s knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Duty Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
- Excellent Microsoft Office skills
Benefits
- An attractive competitive salary and bonus package
- A benefits package inclusive of:
- 4 weeks annual leave rising according to length of service
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Coventry Arena Park - New Store employer: Smyths Toys Superstores
Contact Detail:
Smyths Toys Superstores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Coventry Arena Park - New Store
✨Tip Number 1
Familiarise yourself with Smyths Toys' product range and current promotions. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership and operational skills. Be ready to discuss how you've successfully managed teams, exceeded sales targets, or improved customer service in past roles.
✨Tip Number 3
Research the retail landscape, particularly in Coventry, to understand the competitive environment. Being knowledgeable about local competitors can help you articulate how you would drive sales and improve customer experience at Smyths Toys.
✨Tip Number 4
Showcase your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This not only reflects your interest in the position but also gives you a chance to assess if Smyths Toys is the right fit for you.
We think you need these skills to ace Duty Manager - Coventry Arena Park - New Store
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight relevant experience in retail management and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any experience as a Duty Manager or in a fast-paced retail environment. Use bullet points for clarity and focus on achievements that demonstrate your leadership and operational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that align with the responsibilities listed in the job description, such as achieving sales targets or managing a team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Smyths Toys Superstores
✨Research Smyths Toys
Before your interview, take some time to learn about Smyths Toys, their product range, and their company culture. Understanding their values and mission will help you align your answers with what they are looking for in a Duty Manager.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations in a retail environment. Think of examples from your past experience where you successfully managed a team, resolved customer complaints, or exceeded sales targets.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need strong leadership abilities. Be ready to discuss your management style and provide examples of how you've motivated a team, handled conflicts, or improved store performance in previous roles.
✨Demonstrate Customer Service Focus
Smyths Toys places a high value on customer service. Prepare to share instances where you went above and beyond for customers, and explain how you would ensure that your team maintains high standards of service in the new store.
