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- Tasks: Lead IT service transition testing to ensure new services deliver value and meet standards.
- Company: Join Unisys, a global leader in IT solutions with a commitment to innovation and diversity.
- Benefits: Enjoy remote work options, wellness programs, and opportunities for international travel.
- Why this job: Be part of a winning culture that values your growth and contributions to impactful projects.
- Qualifications: Bachelor's degree in IT or related field, 5+ years experience, and strong communication skills required.
- Other info: Opportunities for MBA sponsorship and participation in Associate Impact Groups for DEI initiatives.
The predicted salary is between 43200 - 72000 £ per year.
IT service transition testing is a critical phase in the ITIL (Information Technology Infrastructure Library) lifecycle, ensuring that new or changed IT services are fit for use and deliver value. The skills required for IT service transition testing encompass technical, analytical, and interpersonal abilities. Here are the key skills needed:
- Technical Skills: Understanding of ITIL Framework, Knowledge of ITIL processes, particularly service transition and service operation, Knowledge of Testing Methodologies, Technical Proficiency, System and Application Knowledge.
- Analytical Skills: Problem-Solving, Attention to Detail.
- Interpersonal Skills: Communication, Stakeholder Management.
- Process and Management Skills: Project Management, Change Management, Quality Assurance.
- Practical Skills: Configuration Management, Incident and Problem Management, Documentation and Reporting.
Having a blend of these skills enables IT service transition testers to effectively validate that new or changed IT services meet the required standards before going live, thereby ensuring smooth transitions and minimizing disruptions to the business.
GENERAL SKILLSET: Recognized within project teams as an expert in technology/SME disciplines and supports implementation decisions. Supports the development of solutions and estimates that are correct, viable, and accurate for technology projects. Supports the development of designs of proposed solutions by leveraging current industry, technical knowledge and/or enterprise IT knowledge to identify and integrate components, products, and tools in support of new business development.
Service Delivery: Demonstrates in-depth knowledge and leadership in at least one IT discipline to include knowledge of industry standards, trends, and products. Applies this knowledge to support the design/delivery of innovative solutions that meet customer requirements. Interfaces and communicates with mid-level client leadership that may include technical presentations, in their area of expertise. Demonstrates proficiency and leadership in solution architecture, design, development, test, configuration, deployment, and maintenance as it relates to their area of expertise. Reviews solution artifacts and plans. Establishes and maintains productive working relationships with Unisys third party companies and other project teams to facilitate the exchange of information and application of best practices to client solutions. Freely shares expertise and knowledge with other project teams. Contributes to the successful delivery of solutions as it relates to their area of expertise. Takes responsibility for the integrity and delivery of the larger solution or major infrastructure solution area as designated in the project plan. Keeps abreast of information technology and applied research trends and developments and incorporates them into assignments where appropriate.
People Management: May provide formal management of a team of technologists, manage performance feedback, and provide training and professional development opportunities to help individuals reach their full potential. May lead teams by assigning and reviewing tasks. Serves as the technology mentor for practitioners within and across project teams. May monitor the performance of internal and external service providers and/or sub-contractors in order to ensure the awareness of requirements and adherence to project quality.
You will be successful in this role if you have:
- Bachelor’s degree in Information Technology, Computer Science, Business Management/Administration or advanced degree in related discipline or equivalent.
- 5+ years of related experience and/or training. Equivalent combination of education and experience.
- Experience testing in many aspects of large-scale outsourcing transitions including seamless integration of various technology service towers from multiple vendors.
- Excellent communication skills.
- Excellent project management skills to anticipate best and worst case testing scenarios.
- PMI Project Management Professional (PMP), or equivalent certification, desired.
- Information Technology Infrastructure Library (ITIL) training and certification desired.
Prior work experience should include:
- Exposure to clients within at least two industries and domains.
- Interaction and influence with mid-level client leadership.
- Relative contributions to multi-disciplined project teams to design, develop, deliver, and maintain technical solutions that meet client requirements.
- Knowledge and proficiency in solution implementation techniques within their area of expertise.
- Industry certifications in their area of expertise.
Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries! Corporate Social Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally. Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential! International work opportunities abroad for all employees.
"Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party! Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances. Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Transition Testing Manager employer: Unisys
Contact Detail:
Unisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Testing Manager
✨Tip Number 1
Familiarise yourself with the ITIL framework, especially the service transition and operation processes. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your knowledge of various testing methodologies and tools like Selenium or JUnit. Being able to discuss specific tools and techniques during your conversations can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully identified and resolved issues during testing. This will highlight your analytical abilities and attention to detail.
✨Tip Number 4
Network with professionals in the industry, particularly those who have experience in IT service transitions. Engaging with them can provide insights into the role and may even lead to referrals.
We think you need these skills to ace Transition Testing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the requirements of the Transition Testing Manager role. Emphasise your knowledge of ITIL processes, testing methodologies, and any technical proficiencies you possess.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're a great fit for this position. Mention specific experiences that demonstrate your problem-solving abilities and project management skills, as well as your understanding of service transitions.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to convey complex information clearly. Use concise language and structure your documents logically to make it easy for the hiring team to follow your points.
Highlight Relevant Certifications: If you have certifications like PMI Project Management Professional (PMP) or ITIL training, be sure to include these in your application. They can set you apart from other candidates and demonstrate your commitment to professional development.
How to prepare for a job interview at Unisys
✨Know Your ITIL Framework
Make sure you have a solid understanding of the ITIL framework, especially the service transition and operation processes. Be prepared to discuss how these principles apply to your previous experiences and how they can benefit the role.
✨Demonstrate Testing Methodologies
Familiarise yourself with various testing methodologies such as unit, integration, and user acceptance testing. Be ready to share examples of how you've applied these methodologies in past projects, highlighting your analytical skills and attention to detail.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare to discuss how you've effectively communicated with stakeholders in the past, particularly during transitions. Think of specific instances where your communication made a difference in project outcomes.
✨Highlight Project Management Experience
Since project management skills are crucial, be ready to talk about your experience managing testing activities. Discuss how you've anticipated challenges and managed risks in previous roles, showcasing your ability to lead teams through transitions smoothly.
