Business Travel Manager

Position: Business Travel – Team Manager

We are seeking a Team Manager for a global TMC, overseeing a team of 11 business travel consultants. This role is based in London with a hybrid working model, requiring one day per week in the office. Prior team leader experience in a TMC environment is essential, with Sabre training preferred. The salary is approximately £40,000 plus benefits.

Responsibilities:

1. Manage a virtual/office-based team of up to 11 business travel consultants.
2. Maintain understanding of Conferma, Sabre, Evolvi, and back-end accounting systems; ensure bookings comply with SOPs.
3. Ensure customer SLAs and KPIs are met.
4. Oversee daily departmental operations.
5. Conduct regular 1-2-1 meetings, providing feedback and coaching.

Required Skills:

1. Proven team leader experience in business travel operations.
2. Knowledge of Sabre is highly advantageous.
3. Ability to work in the London office once a week.

Additional Information:

• 37.5 hours per week, shifts between 8am and 6pm.
• Benefits include 22 days holiday plus your birthday off, option to buy additional leave, volunteer paid day off, season ticket loan, life assurance, pension, long service awards, and more.

If interested, please apply online or contact Duncan at 0207 397 1287, quoting DT59815.

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