Tesco Colleague

Tesco Colleague

Brockenhurst Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers with passion, assist in store operations, and participate in community events.
  • Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
  • Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
  • Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, inclusive work environment.
  • Qualifications: A passion for customer service and the ability to work well in a team are essential.
  • Other info: Flexible working options available; we celebrate diversity and welcome everyone.

About the role

Availability Window

  • Days From time To time
  • Mon 05:30:00 15:30:00
  • Tue 05:30:00 15:30:00
  • Wed 05:30:00 15:30:00

Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

You will be responsible for:

  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Being passionate and knowledgeable about the products and services within my store.
  • Working across the store in our service, picking and replenishment areas where required.
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
  • Handling products with care to maintain quality and ensure they reach customers in the best condition.
  • Being myself, living our values, making everyone feel welcome and always following our policies.
  • At times, you may be required to accept deliveries into the store.

You will need:

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
  • To take the initiative and make decisions that are right for our customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Tesco Colleague employer: ENGINEERINGUK

At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. With flexible working options, competitive pay starting at £12.02 per hour, and a range of benefits including generous holiday allowances and wellbeing services, we empower our colleagues to thrive both personally and professionally. Join us in creating a welcoming environment where you can grow your career while serving our customers with passion and pride.
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Contact Detail:

ENGINEERINGUK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tesco Colleague

✨Tip Number 1

Familiarise yourself with Tesco's values and customer service philosophy. Understanding what it means to serve customers with passion and pride will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your ability to work in a team by sharing examples from previous experiences. Highlighting your teamwork skills can demonstrate that you're a good fit for the collaborative environment at Tesco.

✨Tip Number 3

Be prepared to discuss how you would handle various customer scenarios. Think about times when you've gone above and beyond for a customer, as this will illustrate your commitment to great service.

✨Tip Number 4

Research Tesco's community involvement and charity events. Being knowledgeable about these initiatives shows that you are genuinely interested in being part of the Tesco team and contributing positively to the community.

We think you need these skills to ace Tesco Colleague

Customer Service Skills
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Product Knowledge
Initiative
Adaptability
Interpersonal Skills
Sales Skills
Ability to Handle Deliveries
Positive Attitude
Flexibility

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Tesco is looking for in a colleague. Pay attention to the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: When writing your CV and cover letter, make sure to highlight any previous experience in customer service or retail. Use specific examples to demonstrate how you've delivered great service and built rapport with customers.

Show Your Passion: Express your enthusiasm for working at Tesco and your commitment to providing excellent customer service. Mention any personal values that align with Tesco's vision of serving customers and communities better.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at ENGINEERINGUK

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making their shopping experience enjoyable.

✨Demonstrate Team Spirit

Since working well within a team is crucial, be prepared to discuss your experiences collaborating with others. Highlight any instances where you contributed to a positive team atmosphere or celebrated successes together.

✨Be Knowledgeable About Tesco

Research Tesco's values, mission, and recent initiatives before your interview. Showing that you understand the company's commitment to serving customers and communities will demonstrate your genuine interest in the role.

✨Prepare for Situational Questions

Expect questions that assess your decision-making skills and ability to handle various customer scenarios. Think of specific examples from your past experiences where you made decisions that positively impacted customers or your team.

Tesco Colleague
ENGINEERINGUK
Location: Brockenhurst
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