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For Companies At a Glance
- Tasks: Support the HR team in delivering a top-notch employee experience and manage HR processes.
- Company: Join AllClear and InsureandGo, leaders in providing excellent customer service.
- Benefits: Flexible working hours and a collaborative environment await you.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: Experience with HR systems and strong Microsoft Office skills are essential.
- Other info: Full-time role with opportunities for personal development and teamwork.
The predicted salary is between 28800 - 42000 £ per year.
The Role
As a HR Administrator, you'll be responsible for helping the team to deliver an excellent people experience across both AllClear and InsureandGo.
Working within a fast-paced business your role is to support the end-to-end employee life cycle in an efficient and customer focused manner through effective administration and assistance on all employee related HR processes. You will be providing support to both the HR Team and and our People Managers within our Cardiff office.
Key Responsibilities
- Maintain and update the HR system and employee files, ensuring employee data is accurate and up to date
- Log all sickness and absence on the HR system and ensuring that Return to Work paperwork is completed
- Support the management of sickness/absence and provide to support to managers where required
- Liaise with managers to arrange disciplinary/absence review meetings and ensure the correct paperwork is issued
- Ensure that Right to Work checks are carried out and the relevant documentation is collected and saved to the employee’s file
- Provide support to the HR team, including drafting letters and note-taking during meetings
- Process changes to employee’s terms and conditions including, change of job title, hours, salary, promotions, bonuses etc
- Notify the Payroll Team of any changes to salary and ensure the relevant paperwork is completed and issued to the employee
- Ensure leaver administration is actioned effectively including conducting Exit Interviews and ensuring that the Payroll Team are informed
- Work with the HR Team to ensure that HR Policies and Procedures are reviewed and updated as required
- Provide telephone advice to Line Managers where it is possible to do so
- Provide support to the Recruitment function during recruitment drives as and when required
- Provide support to the Recruitment function in the production and issue of new starter paperwork
- Undertake the vetting process for all new starters including issuing references and completing DBS and credit checks
- Respond to all external reference requests ensuring compliance with internal policies
- Support the HR Team in the onboarding of new starters
This list of duties is neither exclusive nor exhaustive and may be amended by Senior Management from time to time, nor is it in an order of importance.
Person Specification
- Experience of using computerised HR Systems
- Strong Microsoft Office skills in Excel, Word and Outlook
- Ability to communicate clearly and concisely
- Good attention to detail
- Able to appreciate the need for confidentiality and discretion
- Ability to prioritise workload and work effectively in a pressured environment
- Ability to build strong relationships across other departments
- Ability to analyse problems and create effective solutions
- Excellent planning, organisational and time-management skills
Competencies
- Problem solving initiative
- Effective communication and influencing
- Analytical thinker
- Ability to work as part of a team
- Responsible for managing self and own workload
Hours
This role is full-time, 37.5 hours per week however working hours can be agreed with the individual.
Human Resources Administrator employer: AllClear - Voted UK's No.1 for Customer Care
Contact Detail:
AllClear - Voted UK's No.1 for Customer Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Administrator
✨Tip Number 1
Familiarize yourself with common HR systems and software. Since experience with computerized HR systems is essential for this role, having hands-on knowledge of popular platforms can give you an edge.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools will help you manage data and documentation effectively, which is crucial for the HR Administrator position.
✨Tip Number 3
Practice your communication skills. As you'll be liaising with managers and providing support, being able to communicate clearly and concisely will be key to your success in this role.
✨Tip Number 4
Demonstrate your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or improved processes, as this will showcase your analytical thinking and initiative.
We think you need these skills to ace Human Resources Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in HR administration. Focus on your skills with HR systems, Microsoft Office, and any previous roles that involved employee lifecycle management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HR role and how your skills align with the responsibilities listed. Mention your ability to communicate effectively and your attention to detail.
Highlight Relevant Experience: In your application, emphasize any past experiences where you managed employee data, supported recruitment processes, or handled sensitive information. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free of typos, as attention to detail is crucial in HR roles.
How to prepare for a job interview at AllClear - Voted UK's No.1 for Customer Care
✨Showcase Your HR System Knowledge
Make sure to highlight your experience with computerized HR systems during the interview. Be prepared to discuss specific systems you've used and how you maintained employee data accurately.
✨Demonstrate Attention to Detail
Since this role requires a strong attention to detail, provide examples of how you've successfully managed tasks that required precision, such as processing changes to employee terms or handling sensitive information.
✨Communicate Clearly
Effective communication is key in HR. Practice articulating your thoughts clearly and concisely, especially when discussing how you would support managers or handle employee-related processes.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss past experiences where you had to analyze problems and create effective solutions. Think of specific examples that demonstrate your initiative and analytical thinking skills.
