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For Companies At a Glance
- Tasks: Lead the e-commerce strategy and enhance the online luxury shopping experience.
- Company: Join a prestigious luxury fragrance house known for quality and innovation.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
- Why this job: Shape the future of luxury e-commerce and make a real impact.
- Qualifications: 4+ years in luxury e-commerce with a focus on D2C performance.
- Other info: Opportunity to work directly with the CEO and drive international growth.
The predicted salary is between 43200 - 72000 £ per year.
A rare opportunity to join one of the world’s most prestigious luxury fragrance houses as they enter a new phase of international digital growth. Known for its uncompromising quality, artisanal craftsmanship, and global cult following, the brand blends timeless elegance with cutting-edge innovation—making it a benchmark in haute parfumerie.
We are seeking an experienced and commercially savvy E-Commerce Manager to take ownership of the brand’s global online business. The successful candidate will drive digital revenue, enhance the customer journey, and ensure the online experience reflects the excellence and refinement the house is known for.
About the Role
Reporting directly to the CEO, this is a pivotal role with full responsibility for e-commerce performance, platform optimisation, CRM, and digital trading. You’ll be empowered to shape the brand’s digital presence across international markets and lead initiatives to elevate performance and customer retention.
Key Responsibilities
- Define and execute the global e-commerce strategy across all owned platforms.
- Own day-to-day site management and ensure the brand’s luxury positioning is reflected in every digital touchpoint.
- Manage trading calendars, campaign execution, and digital merchandising.
- Partner with tech, creative, and marketing teams to deliver an exceptional online experience.
- Leverage CRM tools and data analytics to drive personalisation, loyalty, and customer lifetime value.
- Deliver actionable insights through regular performance reporting.
About You
- Minimum 4 years' e-commerce experience in luxury, beauty, or premium consumer goods.
- Proven success in driving D2C performance, increasing AOV, and improving conversion rates.
- Deep understanding of luxury digital retail and customer behaviour.
- Hands-on experience with platforms such as Shopify and tools like GA4.
- Data-driven, detail-oriented, and commercially minded.
- Passionate about luxury and committed to delivering best-in-class digital experiences.
What’s in it for You
- Join a globally admired, London-based luxury brand with deep heritage and future-forward ambitions.
- Be part of a close-knit, entrepreneurial team with high levels of ownership and visibility.
- Shape the future of a fast-growing e-commerce business in the luxury space.
- Competitive salary and benefits package.
Ecommerce Manager - Luxury Fragrance employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager - Luxury Fragrance
✨Tip Number 1
Familiarise yourself with the luxury fragrance market and the specific brand's positioning. Understanding their unique selling points and customer demographics will help you tailor your approach during interviews.
✨Tip Number 2
Network with professionals in the luxury e-commerce space. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Showcase your knowledge of e-commerce platforms like Shopify and analytics tools such as GA4. Be prepared to discuss how you've used these tools to drive performance in previous roles.
✨Tip Number 4
Prepare to discuss specific strategies you've implemented in past roles that improved customer retention and conversion rates. Highlighting your data-driven approach will resonate well with the hiring team.
We think you need these skills to ace Ecommerce Manager - Luxury Fragrance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant e-commerce experience, particularly in luxury or premium consumer goods. Emphasise achievements related to driving D2C performance and improving conversion rates.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury brands and your understanding of the digital retail landscape. Mention specific examples of how you've successfully managed e-commerce strategies in the past.
Highlight Technical Skills: Include any hands-on experience with platforms like Shopify and tools such as GA4 in your application. This will demonstrate your technical proficiency and ability to optimise e-commerce performance.
Showcase Data-Driven Insights: In your application, provide examples of how you've used data analytics to drive personalisation and customer loyalty. This will illustrate your detail-oriented and commercially minded approach.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Luxury Experience
Make sure to highlight your previous experience in the luxury sector during the interview. Discuss specific projects where you successfully drove e-commerce performance, as this will demonstrate your understanding of the unique customer behaviours in this market.
✨Understand the Brand's Essence
Before the interview, research the brand thoroughly. Understand its history, values, and what sets it apart in the luxury fragrance market. This knowledge will help you articulate how you can enhance their digital presence while maintaining their prestigious image.
✨Prepare Data-Driven Insights
Be ready to discuss how you've used data analytics in your previous roles. Prepare examples of how you've leveraged CRM tools to drive customer loyalty and improve conversion rates, as this aligns with the responsibilities of the role.
✨Demonstrate Collaborative Spirit
Since the role involves partnering with various teams, be prepared to share examples of how you've successfully collaborated with tech, creative, and marketing teams in the past. Highlight your ability to work cross-functionally to deliver exceptional online experiences.
