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- Tasks: Coordinate customer relations for high-end new build properties, ensuring smooth communication and support.
- Company: Join a leading firm in luxury property services, dedicated to exceptional customer experiences.
- Benefits: Enjoy a Monday to Friday schedule with a competitive salary and opportunities for growth.
- Why this job: Be part of a dynamic team, making a real impact on residents' lives in stylish new homes.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Based in vibrant West London, with a friendly office culture and diverse tasks.
The predicted salary is between 24000 - 42000 £ per year.
Fancy working in the world of high-end new build property customer service?
New Homes Customer Relations Coordinator
Days + hours: Monday - Friday, 8am-5pm.
Location: West London, Notting Hill
When not based in the marketing suite in West London, as a New Homes Customer Relations Coordinator you will:
- Liaise with contractors to ensure defects and/or snagging are being seen to, within the time frame.
- Give guided tours to new home owners of their residence and facilities.
- Answer inbound calls and queries from residents in new build homes.
- Contribute to the smooth running of the office by undertaking other general duties such as answering phones, filing, and other tasks as needed.
- Fulfil multiple duties where needed, with no two days the same!
Give me a call to discuss what this new role could mean for you.
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Coordinator - Shepherds Bush - 30k
✨Tip Number 1
Familiarise yourself with the high-end property market in London. Understanding the nuances of customer service in this sector will help you stand out during conversations and interviews.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries. Role-playing scenarios can help you feel more confident when answering calls or giving tours to new homeowners.
✨Tip Number 3
Network with professionals in the property industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Be prepared to demonstrate your organisational skills. Since the role involves multitasking and managing various duties, think of examples from your past experiences that showcase your ability to handle diverse tasks efficiently.
We think you need these skills to ace Customer Relations Coordinator - Shepherds Bush - 30k
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Relations Coordinator. Highlight your relevant experience in customer service and property management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to liaise with contractors, manage customer queries, and handle multiple tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-end customer service and your understanding of the property market. Mention specific examples of how you've successfully managed customer relations in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in customer relations.
How to prepare for a job interview at deverellsmith
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their approach to customer service in the high-end property market will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of examples from your past experiences where you've successfully resolved issues or improved customer satisfaction.
✨Showcase Your Communication Skills
As a Customer Relations Coordinator, strong communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to demonstrate how you would interact with new homeowners and contractors during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, the challenges faced in the role, or how success is measured. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
