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For Companies At a Glance
- Tasks: Lead customer support and ensure top-notch experiences in the food industry.
- Company: Join a leading recruitment agency focused on agriculture and food sectors.
- Benefits: Enjoy a competitive salary, bonus opportunities, and 23 days holiday.
- Why this job: Be part of an award-winning team that values quality and safety in food production.
- Qualifications: 2-3 years in a quality role; knowledge of food safety and microbiology is a plus.
- Other info: Flexible, resilient candidates eager to learn will thrive in this dynamic environment.
The predicted salary is between 44000 - 48000 £ per year.
Drive exceptional customer experiences at an award-winning food producer! Be the key point of contact, resolve issues, and champion quality initiatives. Your role is pivotal in maintaining their reputation as a market leader in delivering premium, safe products.
The Job
- You’ll work closely with internal teams to drive improvements, support new product development and sales on quality and safety matters, and ensure product and supplier specifications meet their high standards.
- Your role will involve developing and implementing policies and procedures that exceed business objectives and participating in HACCP and Food Safety Management.
- In compliance, you’ll lead investigations to identify root causes, conduct training on policies and standards operating procedures, and work to prevent non-conformances.
The Candidate
- 2-3 years in a quality role within the food industry.
- Knowledge of the meat industry and microbiology is advantageous.
- Auditing experience.
- A confident, professional, and positive attitude.
- Flexible, resilient, and eager to learn.
- Excellent understanding of food safety and quality standards.
The Package
- Salary €55,000 - €60,000.
- Bonus based on KPIs.
- 23 Days Holiday.
To apply, please send your CV to Charlotte Levent, Recruitment Consultant. We appreciate the interest of all applicants, but only those selected for an interview will be contacted.
Customer Support Manager employer: Agricultural Recruitment Specialists
Contact Detail:
Agricultural Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in food safety and quality standards. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the food industry, especially those with experience in quality roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved customer issues or improved processes in previous roles. This will showcase your problem-solving skills and ability to drive exceptional customer experiences.
✨Tip Number 4
Research the company’s products and their commitment to quality and safety. Being able to speak knowledgeably about their offerings will set you apart and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Customer Support Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Customer Support Manager position. Tailor your application to highlight relevant experience in quality roles within the food industry.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer support, quality assurance, and any relevant auditing experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive exceptional customer experiences.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your knowledge of food safety standards and your experience in the meat industry, if applicable. Make sure to connect your skills with the specific needs mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Support Manager.
How to prepare for a job interview at Agricultural Recruitment Specialists
✨Know Your Product Knowledge
Familiarise yourself with the company's products and their quality standards. Being able to discuss specific products and how they meet safety and quality requirements will show your genuine interest and expertise in the food industry.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you successfully resolved customer issues or improved processes. Highlighting your ability to identify root causes and implement effective solutions will be crucial for this role.
✨Showcase Your Teamwork Abilities
As a Customer Support Manager, you'll need to work closely with various internal teams. Be ready to discuss how you've collaborated with others in previous roles to drive improvements and achieve common goals.
✨Prepare for HACCP and Food Safety Questions
Since the role involves compliance and food safety management, brush up on HACCP principles and food safety standards. Be prepared to answer questions about how you've applied these in your previous roles.
