At a Glance
- Tasks: Lead frontline services to keep Wyre Forest safe, clean, and beautiful.
- Company: Join a dedicated team focused on enhancing community spaces in Wyre Forest.
- Benefits: Flexible working patterns and a chance to make a real impact in your community.
- Why this job: Be part of a dynamic team that values safety, teamwork, and customer service.
- Qualifications: No specific qualifications required; just a passion for service and leadership.
- Other info: Work hours are flexible across 4 or 5 days, allowing for a balanced lifestyle.
The predicted salary is between 30000 - 42000 £ per year.
Hours: 37 hours - Any 4 & 5 day working patterns from any 7 days
Main Purpose: You will lead frontline services to residents of Wyre Forest, including Waste, Street Scene, and Parks Operations. Your role involves ensuring the area remains safe, clean, and visually appealing through inspections and resource deployment, particularly within Parks and Open Spaces. You will be responsible for leading and directing the team to carry out works safely, following Health and Safety procedures.
Job Responsibilities:
- Lead Operational Services to maintain a safe, clean, and well-managed environment through inspections and resource deployment.
- Oversee frontline deployment, ensuring tasks are completed efficiently and staff are well-coordinated.
- Ensure compliance with Health and Safety regulations, including training, risk assessments, PPE use, and safe operations.
- Supervise machinery and vehicle maintenance, manage equipment records, and monitor stock levels to support service efficiency.
- Collaborate with internal and external stakeholders to improve service delivery, income, and business growth.
- Maintain excellent customer service, demonstrating professionalism, adaptability, and commitment to service values.
Operational Services Supervisor employer: Opus People Solutions
Contact Detail:
Opus People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Services Supervisor
✨Tip Number 1
Familiarise yourself with the local area of Wyre Forest and its specific operational challenges. Understanding the community's needs will help you demonstrate your commitment to maintaining a safe and clean environment during interviews.
✨Tip Number 2
Highlight any previous experience in leading teams or managing frontline services. Be prepared to discuss specific examples of how you've successfully coordinated staff and resources to achieve operational goals.
✨Tip Number 3
Brush up on Health and Safety regulations relevant to operational services. Being able to speak confidently about compliance and safety procedures will show that you're serious about leading a safe working environment.
✨Tip Number 4
Network with professionals in the field, especially those who have experience in parks and open spaces management. Engaging with industry contacts can provide valuable insights and may even lead to recommendations for your application.
We think you need these skills to ace Operational Services Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operational Services Supervisor position. Tailor your application to highlight relevant experience in leading teams and managing operational services.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in operational management, particularly in areas like waste management, parks operations, or similar fields. Use specific examples to demonstrate your leadership skills and compliance with Health and Safety regulations.
Showcase Your Skills: Make sure to showcase skills that are crucial for this role, such as team coordination, customer service, and stakeholder collaboration. Mention any relevant training or certifications related to health and safety, as well as your ability to manage resources effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for maintaining safe and clean environments. Address how you can contribute to the goals of Wyre Forest and improve service delivery.
How to prepare for a job interview at Opus People Solutions
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operational Services Supervisor. Familiarise yourself with the key tasks such as leading frontline services, ensuring compliance with Health and Safety regulations, and maintaining a clean environment. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
As a supervisor, your leadership abilities are crucial. Prepare examples from your past experiences where you successfully led a team, managed conflicts, or improved service delivery. Highlight how you can motivate and coordinate staff to achieve operational goals.
✨Emphasise Health and Safety Knowledge
Given the importance of Health and Safety in this role, be ready to discuss your understanding of relevant regulations and procedures. Share any experience you have with risk assessments, training, and ensuring safe operations, as this will show your commitment to maintaining a safe working environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role, such as managing resources during peak times or dealing with customer complaints, and prepare thoughtful responses that showcase your critical thinking.