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For Companies At a Glance
- Tasks: Drive website optimisation and enhance customer experience in a fast-paced eCommerce environment.
- Company: Join a leading wellness brand in the UK, supported by strong private equity backing.
- Benefits: Enjoy hybrid working, flexible hours, generous leave, and a 50% discount on supplements.
- Why this job: Be part of a dynamic team focused on growth and personal development in eCommerce.
- Qualifications: Proven eCommerce experience, proficiency in Shopify, and strong data analysis skills required.
- Other info: Dog-friendly office and annual volunteer time for a charity of your choice.
The predicted salary is between 36000 - 60000 £ per year.
Location: Brighton, Hybrid (1-3 days/week)
Key Role Feature: Drive website optimisation to enhance customer experience.
Join our client's team as an eCommerce Optimisation Manager. This is your chance to work with one of the most exciting wellness brands in the UK, backed by incredible private equity support! Dive into the dynamic world of eCommerce, collaborating with a passionate Digital Product Manager to enhance the website sales funnel and customer journey. This role is open due to the company's rapid growth, offering fantastic opportunities for personal and professional development.
Role Overview and Features:
- The eCommerce Optimisation Manager will find growth opportunities, optimise the website's customer journey, and increase revenue by following CRO and UX best practices.
- You'll handle day-to-day website operations, ensure effective product merchandising, and collaborate with cross-functional teams to make data-driven decisions for ongoing improvements.
- Monitor and analyse user behaviour using GA4, heatmaps, and session recordings to identify conversion bottlenecks.
- Use data and analytics to identify trends, enhance performance, and report on core metrics.
- Support the rollout of the eCommerce development and CRO optimisation roadmap.
- Manage the website through Shopify, update products, content, and troubleshoot issues.
- Work with the Brand Manager to maintain a data-driven trading and campaign calendar.
Requirements:
- Proven eCommerce experience in a fast-paced digital environment.
- Proficiency with the Shopify ecosystem and web analytics tools (GA4, Hotjar).
- Strong data analysis skills, capable of identifying key trends and insights.
- Solid understanding of UX principles and SEO best practices.
- Excellent communication, organisational skills, and a customer-first approach.
Benefits:
- Hybrid working policy with flexible hours.
- Flexible Summer Fridays.
- Generous pension plan and private health insurance with mental health cover.
- Employee Assistance Programme, including counselling services.
- Annual volunteer time for a local charity of your choice.
- Generous leave package with additional LOS days.
- 50% discount on all Wild Nutrition supplements.
- Free Nutritionist consultation.
- Dog-friendly office (note any allergies or issues during the interview stage).
Ecommerce Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Familiarise yourself with the Shopify platform and its features, as this role requires managing the website through Shopify. Consider exploring online tutorials or forums to deepen your understanding of Shopify's functionalities.
✨Tip Number 2
Brush up on your data analysis skills, particularly with Google Analytics 4 (GA4). Being able to demonstrate your ability to monitor user behaviour and identify conversion bottlenecks will set you apart from other candidates.
✨Tip Number 3
Showcase your knowledge of UX principles and CRO best practices during networking opportunities. Engaging in discussions about how to enhance customer journeys can highlight your expertise and passion for the role.
✨Tip Number 4
Connect with current employees or alumni from the company on LinkedIn. This can provide you with insider insights into the company culture and expectations, which can be invaluable during interviews.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant eCommerce experience, particularly in website optimisation and data analysis. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and wellness brands. Mention specific examples of how you've successfully improved customer journeys or increased revenue in previous roles.
Showcase Your Analytical Skills: In your application, emphasise your proficiency with tools like GA4 and Hotjar. Provide examples of how you've used data to drive decisions and optimise user experiences in past positions.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, include examples of successful collaborations in your application. This could be with product managers, brand managers, or other stakeholders to achieve common goals.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Data Skills
Since the role requires strong data analysis skills, be prepared to discuss your experience with tools like GA4 and Hotjar. Bring examples of how you've used data to identify trends and improve website performance in previous roles.
✨Understand UX Principles
Demonstrate your knowledge of UX best practices during the interview. Be ready to explain how you would optimise the customer journey and enhance the sales funnel based on user behaviour insights.
✨Familiarise Yourself with Shopify
As you'll be managing the website through Shopify, make sure you understand its features and functionalities. Discuss any past experiences you have with Shopify, including troubleshooting and product updates.
✨Prepare for Collaborative Scenarios
This role involves working closely with cross-functional teams. Think of examples where you've successfully collaborated with others, particularly in a fast-paced environment, and be ready to share these stories.
